Giancarlo Nocera

I concur with all the reviews I have read regarding the Bronx Citywide Toyota service location. Some of the service advisors are rude and súper unprofessional. They do not call back to give you an update Bronx Citywide Toyota service location. Some of the service advisors are rude and súper unprofessional. They do not call back to give you an update unless you call 500 times. Do not understand why i have not seen any comments from upper management. I plan not to return there. More

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Thank you Carlo and the wonderful and wonderful team at the service department. Giancarlo went above and beyond to get me the best possible price for brakes and rotors service on my minivan. He communicate the service department. Giancarlo went above and beyond to get me the best possible price for brakes and rotors service on my minivan. He communicated with me every step of the way to resolve my car repair issues. Scheduling the appointment was easy and everyone was friendly upon arrival and check out. Thank YOU everyone at City World Toyota Service Department 3860 Boston Rd. BX. NY. Definitely will go back there in the future to service my minivan. —-NC—— More

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Toyota dealership is a good dealership the cars are the best for my experience by far okay no complaints, and my service advisor I have been dealing with her for quite a while she's very nice and professio best for my experience by far okay no complaints, and my service advisor I have been dealing with her for quite a while she's very nice and professional her name Julissa Taveras More

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Worst of experience ever. Came in for a maintenance check light and left with a $900.00 bill. They said I needed thing's done even though I just bought the car a year ago and t Came in for a maintenance check light and left with a $900.00 bill. They said I needed thing's done even though I just bought the car a year ago and the dealer had taken care of it before I took it. I hope to the dealer and was told the car shouldn't of needed all these repairs. I will never go back to them again. More

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EFI throttle Maintenance at 20k miles? STAY AWAY Service Writer tells me I have to pay for EFI Throttle maintenance of $350 for a brand new Highlander with only 20k miles. This type of maintenance su Service Writer tells me I have to pay for EFI Throttle maintenance of $350 for a brand new Highlander with only 20k miles. This type of maintenance suppose to be arounf 45k-60k after I signed a paper that the service writer Did not Explain he tells me I authorized the Service of $350 dollars Terrible Service. I was force to pay for something I did not need. Never Again STAY AWAY FROM Franmyr Perez.RIPPED ME OFF More

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