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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 6

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
184 Reviews
4.9

184 Reviews

Write a Review

184 Reviews of Gerson Maldonado

September 14, 2023

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Employee Rating

Everything that car was brought in for was fixed on a timely basis. Good communication through the entire process. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

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Sep 15, 2023

Sarant Cadillac responded

We're glad to hear our service team got you in and out and made your visit enjoyable!

September 07, 2023

Dealership Rating
Employee Rating

I brought my car in for service. It was there for 1 week.. I had a trouble light, and it showed low power. After 1 week I was told the issue was that the car needed an oil change. Af More

by abmalarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2023

Sarant Cadillac responded

Thank you for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

August 27, 2023

Dealership Rating
Employee Rating

Employees in sale’s department and the service department are great. Waiting area is very accommodating. More

by connie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Bill Reale, Tony DiGuiseppe

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Aug 28, 2023

Sarant Cadillac responded

Connie, we're so glad to hear you enjoy our team and facilities! We appreciate your great feedback.

August 18, 2023

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Employee Rating

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Vic Castagna, Tony DiGuiseppe, Michael Lugo, Kevin Falco , Team Maroon NAKED LIME, Joyia Roper

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Aug 18, 2023

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023

grand-diva responded

The truth never hurts.

August 15, 2023

Dealership Rating
Employee Rating

PROFESSIONAL SERVICE EXCELLENT STAFF VERY WELL TREATED AN OVERALL POSITIVE EXPERIENCE WOULD RECOMMEND OFFERING COFFEE IN WAITING ROOM More

by FTB76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2023

Sarant Cadillac responded

Thank you for the positive feedback! We're glad to have provided you with a 5-star experience. We're looking forward to seeing you again for your future service needs.

August 09, 2023

Dealership Rating
Employee Rating

Great staff, their all professional including the service dept. And they treat you like family. More

by targeo115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco , Thomas sabitino

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Aug 10, 2023

Sarant Cadillac responded

That's what we strive for! Thank you for sharing your positive feedback. We're so glad to hear that your service visit was such an enjoyable one. We're looking forward to your next visit with us!

July 30, 2023

Dealership Rating
Employee Rating

As always a great experience at this dealership. they have never disappointed me. I actually cant wait to bring in the new Escalade to them for its first service. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

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Jul 31, 2023

Sarant Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit! Take care!

July 28, 2023

Dealership Rating
Employee Rating

From the moment I arrived, I was attended to, and I left the car for the day. Tony followed up with phone calls to me, and took care of me from start to finish. I'm always confident that everything will b More

by JesseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jul 30, 2023

Sarant Cadillac responded

Thanks for your feedback, Jesse! We want every customer to feel comfortable and informed at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

July 25, 2023

Dealership Rating
Employee Rating

Very good sales and service departments. Fair pricing. Dominic was our sales rep. He was knowledgeable, and gave us a great price. In service, Joe Mistretta and Gershon are exemplary. More

by cobollover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

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Jul 25, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and fair. We sincerely value your business and look forward to your next visit!

July 17, 2023

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Employee Rating

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elias Torres

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Jul 17, 2023

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

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