Gerson Lopez

Gerson Lopez was very good to work with. The experience with the dealership as a whole was satisfactory, but have not had enough interaction to rate it 5 stars. The experience with the dealership as a whole was satisfactory, but have not had enough interaction to rate it 5 stars. More

by hmhenterprises Verified Customer Verified Customer

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The dealership facility is clean and beautiful. It made me feel very welcomed as a customer. It made me feel very welcomed as a customer. More

by dahlkedt Verified Customer Verified Customer

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Gerson, Clayton & Mason were all so great! They all did whatever it took to get us on the road in my new, beautiful car. Thank you guys so much! They all did whatever it took to get us on the road in my new, beautiful car. Thank you guys so much! More

by t.hall_26 Verified Customer Verified Customer

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Gerson Lopez was very good to work with. I would recommend him to my friends. I would recommend him to my friends. More

by hmhenterprises Verified Customer Verified Customer

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Mr. Lopez took the time and energy to answer, show, and explain everything about the RX350 I was interested in. The process was the best experience I have ever had when buying a car! Will be a repeat custo explain everything about the RX350 I was interested in. The process was the best experience I have ever had when buying a car! Will be a repeat customer again. Also told all of my coworkers too! N. Side Lexus you have an outstanding team member Mr. Lopez! Thank you again. D.R.Howard More

by D.R.Howard Verified Customer Verified Customer

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We had a very easy buying experience! Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was a Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was awesome! We drove in from Houston because Gerson went the extra mile to send us videos of not just the outside but the inside of the car so we could be assured the drive was worth it. This is the second car we've bought from Northside Lexus and it will be the first place we go for the next one! More

by mlopez417 Verified Customer Verified Customer

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Always a very pleasant experience dealing with Northside Lexus. This is our third vehicle purchased here and definitely will continue to do business with them in the future. Lexus. This is our third vehicle purchased here and definitely will continue to do business with them in the future. More

by jasontmcconnell Verified Customer Verified Customer

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Great sales person! Gerson was super efficient beginning to end. He made the whole car buying experience easy. Thank you! Gerson was super efficient beginning to end. He made the whole car buying experience easy. Thank you! More

by mariabriones82 Verified Customer Verified Customer

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Great experience, overall, and really enjoyed getting to know Mark and the others who assisted. I'll never buy another non-luxury vehicle again! know Mark and the others who assisted. I'll never buy another non-luxury vehicle again! More

by riskmanagerdude Verified Customer Verified Customer

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Gerson was a pleasure to work with. Professional, knowledgeable, and not pushy. I do have a complaint with financing. I was offered a very non - competitive rate (8%) for my cred Professional, knowledgeable, and not pushy. I do have a complaint with financing. I was offered a very non - competitive rate (8%) for my credit score (850) using Lexus financing. The person from finance was not aware that through my personal credit monitoring services, I already knew what banks had run a credit check. When I inquired about why the rate was so high, he claimed it due to age / mileage of the car. I asked what banks were checked, and he listed a few, said they were all the same rate, but ommited one that had been checked. So I asked how was the rate from Bank of America (the one he omitted), and he was a bit surprised I knew about them. I also told him I thought they would have been more competitive…..He quickly sent a note to them, and within 30sec told me BOA would actually provide a loan at 6%. While not a huge loan, 2% is a lot from a rate perspective. I found the whole thing disingenuous, and disappointing. He clearly knew they were better, but committed checking them and offered a far worse rate through the local Lexus financing. I wouldn’t expect such a high end dealership to try to blatantly take advantage of their customers. More

by jej2799 Verified Customer Verified Customer

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