Gerry Speziale

We had a great experience with James Jackson and Jeremy Booth leasing our 2024 Dodge Durango. The transition from owning to leasing couldn't have gone better. Thank you both! Booth leasing our 2024 Dodge Durango. The transition from owning to leasing couldn't have gone better. Thank you both! More

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If I could give this place zero stars, I would. I don't know how they're still in business, especially with Milton the sales manager who is horrendous. I had the worst buying experience ever there. I don't know how they're still in business, especially with Milton the sales manager who is horrendous. I had the worst buying experience ever there. Between the xxxxxxx sales manager and the dope of a salesman. I went to take a Jeep grand Cherokee for a test drive. The salesman told me to stop at the gas station and put $5 of gas in the tank. This was crazy and extremely unprofessional to me. After going back to purchase the truck. I was told that there was 2 people in front of me for the finance department and to come back at 7 o'clock. I went back at 6:45. They gave me the runaround and stalled. The finance lady told me that she told the salesman to call me and to go back another day because she was too backed up. The salesman Jimmy Jackson did not call me. I was at the dealership until 11 o'clock pm. As I was talking to the finance lady, they were trying to charge me a window etching charge. This was a used vehicle and that charge was already paid for. She called the sales manager, Milton. He told her " make the deal, don't make the deal. I don't give a xxxx. I'm tired and I wanna go home". Because of their incompetence, I was there until 11 PM at night and they made it seem like it was my fault that they were there that late when it was in fact their own fault. The salesman Jimmy Jackson also promised me a second key as they only had one key. This was of course, another lie. He also asked me for a ride to the bus stop. This dealership is extremely unprofessional and not willing to work with their customers. Buying a car should be somewhat fun, with this dealership It was nothing but aggravating. I would stay very far away from this dealership. There's plenty of other dealerships that will treat you fairly. This is definitely not one of them. I should have listened to the reviews that I read. I'm writing this review to inform people so they do not have the same terrible experience that I had. Customer care is useless. Any complaint falls on deaf ears. This place is a xxxx hole. I would run very fast and far. More

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Top notch dealership that made me feel comfortable throughout the entire purchase process. Nick Dutto was a knowledgeable Sales Rep and real pleasure to work with. He made sure I was well informed and throughout the entire purchase process. Nick Dutto was a knowledgeable Sales Rep and real pleasure to work with. He made sure I was well informed and answered all the questions I had. When I decided to move forward with the purchase, Gerry Speziale made the entire Financing process a breeze. More

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I got sold a broken car didn’t listen to ppl about this place don’t make the same mistake as me they won’t help you I hope this review helps someone place don’t make the same mistake as me they won’t help you I hope this review helps someone More

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Honestly a 1 is to good for this dealership . They are rude and don’t care about the customers . They lie But I guess that’s my fault I should have known better to buy a Chrysler product because They are rude and don’t care about the customers . They lie But I guess that’s my fault I should have known better to buy a Chrysler product because they don’t stand behind their cars or trucks they always are breaking down. The BBB should shut the doors on this place. Their are a lot of places shutting down theses people should appreciate what they have because without the customers you guys don’t have a job. But with what I have seen in this company no one cares. Poor managements & employees and far from being qualified to fix anything Buyers BEWARE !!!!! Go else where nothing but a headache More

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They are disrespectful rude people from the employees to manager to the director. They are liers and inconsiderate and when you call them out they become spiteful take longer on your vehicle ignore phone ca manager to the director. They are liers and inconsiderate and when you call them out they become spiteful take longer on your vehicle ignore phone calls and disrespected my truck so mad grease stains everywhere. And never fully fix issues They put bandaids More

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I had an amazing experience at the Paramus location starting with the receptionist Jailene whom kept me updated with my car details in which I was interested to my salesman Argenis Pujols. Thank you so starting with the receptionist Jailene whom kept me updated with my car details in which I was interested to my salesman Argenis Pujols. Thank you so much! You listened to what I was looking for- and actually helped me upgrade and chose the right one for me that fit my needs. First time car owner and I will be coming back! More

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Victor was a great help in my selection and helping me achieve a solid trade in achieve a solid trade in More

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Rich was very efficient to work with. I was very happy with the fast service I received. I’m extremely happy with my recent leasing experience! Thank you! with the fast service I received. I’m extremely happy with my recent leasing experience! Thank you! More

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Everyone at Jeep Route 4 was very pleasant and attentive to our needs. Erwin did a great job of finding us the perfect car for our family and helping us with the transition of our lease. to our needs. Erwin did a great job of finding us the perfect car for our family and helping us with the transition of our lease. More

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