German Martinez

Eric Scott and EuroMotorCars is second to none in Customer Experience, Customer Service and Inventory. Customer Experience, Customer Service and Inventory. More

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Accessibility, ease of scheduling appointments, vehicle specific knowledge, and promptly following up with solutions and remedies - all make for a satisfied customer & service advisor relationship. I am specific knowledge, and promptly following up with solutions and remedies - all make for a satisfied customer & service advisor relationship. I am truly enjoying my 2012 Mercedes-Benz S550 4Matic. A very pleasant experience! More

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Never use this dealership , they take advantage of people that dont know much about cars especially women . This is the fourth time I had my wife go there to get ripped off , for a flat tire they want her to that dont know much about cars especially women . This is the fourth time I had my wife go there to get ripped off , for a flat tire they want her to change all four tires for a total of $2000. Please don't use this dealership . Frank Sepehri Bethesda, MD More

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Exceeded my Expectations beyond words!! I've worked with Eric Scott many times before. Each time he amazes me with his professionalism, honesty, integrity, customer service and knowledge of I've worked with Eric Scott many times before. Each time he amazes me with his professionalism, honesty, integrity, customer service and knowledge of the Mercedes line. When I think Eric has hit his peak, he wows me again and again by exceeding my extremely high expectations for customer service and fairness in the competitive world of car buying or leasing. I purchased the car of my dreams - GTCAMG yesterday. I never thought I would be able to get into this car but Eric created such an easy path for me to own it, He spent as much time as I needed to educate me to every piece of technology in the car. There are no words that I can find to express my gratitude to Eric for how easy and professional he always makes the car buying experience for me. While Eric is the face of the sale, he couldn't do it all alone. Behind the scenes and supporting both me and Eric are two very special people I owe much gratitude to. Eric's New Car Sales Manager, Jonathan Logue, couldn't have been more enjoyable to work with. While Jonathan is in the background, I was fortunate to meet him and without his expertise and fairness, none of my many new car buys at Bethesda EuroMotors could have occur. I've been blessed to have built a very long time relationship with Bethesda EuroMotors and Eric and Jonathan. But, there is one person, who always makes it happen for me and that's Todd Patykewich, Finance Manager. Once the price is agreed upon with Eric and Jonathan, it's time to secure financing. There is absolutely no one better than Todd in helping me find the best financing package available at the time. Todd's calm and honest demeanor, always puts me at ease. He never once 'sells" me when it comes to obtaining financing, wheel and tire insurance and maintenance contracts. He explains everything in detail to me and from his educational approach, I am then able to make a more well informed decision as to which financing and product options I should select. Without Todd, who has been involved in every single transaction I have ever done in Bethesda EuroMotors, I simply would not be able to purchase or lease the cars of my choice. What's best about Todd, Eric and Jonathan is that while they understand their business skill sets and do each extremely well, I am always treated like a friend or family member when I walk into their dealership. Once I have purchased or lease my Mercedes, I'm blessed yet again to have a service relationship with German Martinez, Simply stated, I am always treated as if I'm the only customer German has at the moment even though he is always busy with others. He is simply the best at what he does. Too often the car sales and service experiences are overwhelming and outright unfair to the customer. I'm blessed to have Todd, Eric and Jonathan, and German always involved whenever it is time to purchase, lease or service my Mercedes from Bethesda EuroMotors. More

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It Doesn't Get Any Better than Euro Motorcars Bethesda Too often we focus on the negatives and don't give praise for all that is good. I have been a loyal customer of Euro Motorcars Bethesda for many year Too often we focus on the negatives and don't give praise for all that is good. I have been a loyal customer of Euro Motorcars Bethesda for many years. Why do I always come back to buy or lease Mercedes from this dealership? The answer is simple. The staff and the culture of buying a car is the best of the best. So many wonderful people to thank this time around. I literally just left Euro's parking lot in a brand new E43 AMG, I traded my S550 in for this car. First, Eric Scott, who has been my go-to new salesperson for years, yet again hit it out of the park for me. We all know how tough the car buying process is. Eric takes customer service to another level. If you are looking to be treated with respect and not play the game of back and forth, look no further than Eric. His knowledge of Mercedes Benz is second to none. He's the best. I have also been blessed for many years to deal with the best ever Finance Manager, Todd Patykewich. Todd has helped financed so many cars for me over the years. If you are looking for an honest and direct person who will always find you the best financing packages and take care of your warranties, look no further than Todd. I want to give a special thank you to Jonathan Logue, New Car Sales Manager, who without his help and insight, this current transaction might not have occurred. I couldn't be happier with my new E43 AMG. To know, I can always seek out Eric, Todd and Jonathan, and other wonderful people at Euro Motorcars Bethesda, when it's time to consider buying new or used Mercedes and service, its money in the bank for me. If you are in the market to either lease or buy any Mercedes Benz, take my advice and reach out to these very special people who I am blessed to have in my world. More

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A very positive experience I have been a customer of Euro Motorcars for 10 years and have always been very satisfied with the dealership, especially the service and my rep, Germ I have been a customer of Euro Motorcars for 10 years and have always been very satisfied with the dealership, especially the service and my rep, German Martinez. Recently I have worked with Ron Bouchard for my new Mercedes. This was my first time working with Ron. He is extremely friendly, easy to work with and knowledgeable. He found exactly what I wanted, and he made the transaction easy and fast. He is a man of his word, which is rare in this business. More

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Professional and Great Service overall I recently leased another vehicle from EuroMotor Cars of Bethesda and as always the overall experience from start to end was a pleasure. Sales Represe I recently leased another vehicle from EuroMotor Cars of Bethesda and as always the overall experience from start to end was a pleasure. Sales Representative Edwin Escarraman was professional, courteous and attentive to my needs. His passion of the products (vehicles) makes him stand out from others and ensures the client has a good understanding of the vehicle, services and company. Finance representative Suhdir Katyal and the sales manager were also attentive and courteous and meet my needs. In all, I highly recommend Euromotocars of Bethesda and Sales Rep Edwin Escarraman. More

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Disappointed Preferred Customer I had a very bad experience @ Euro Motor yesterday. A person will never forget how you made them feel. Called to inquire about my $ 5000 Continental I had a very bad experience @ Euro Motor yesterday. A person will never forget how you made them feel. Called to inquire about my $ 5000 Continental Warranty and spoke with Hadi Zia in Sales. I was told," I am sure someone already explained this to you. Dont Shoot the messenger." He then slammed the phone down in my ear. Visited Euro today to pickup my Vehicle and asked the cashier for headquarters number. Cashier reached out to a colleague who wanted to know Why I needed the number? I was provided with Euro number instead; cashier so noticeably irritated, researched the number to HQ for me. German Martinez, my Service Advisor always amazing. The Best Advisor I have ever had; I have owned 3 Mercedes Benz. I am drafting a letter of complaint to Headquarters. More

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