Gerardo Munoz
Sales Consultant
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
59 Reviews
Write a Review59 Reviews of Gerardo Munoz
October 03, 2025
Gerardo nos ayudó en la compra de nuestros dos vehículos en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas More
October 01, 2025
I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More
Other Employees Tagged: Richard Knase, Keith Maldonado, Mike Nations, Rhett Ballard, Devin Marshall, Dave Seifer, Luis Alvarado, Chase Bartlett, Tom Sneddon , Dakota
September 29, 2025
I’ve purchased several cars from Van Chevrolet and will continue to keep coming back for any new cars I desire continue to keep coming back for any new cars I desire More
Other Employees Tagged: Richard Knase
September 25, 2025
When I asked him to help me figure out the door key code they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key code and it’s definitely they would not call him for me to see if he could give me the code to the door which I’m sure he had I guess I gotta bring it to the Ford dealer to get it done no service after the sale I was a clown I bought the truck from the dealership he did not sell it to me More
Other Employees Tagged: Vince
August 24, 2025
Awesome and very helpful one of a kind. Knew about every truck we looked at! Knew about every truck we looked at! More
Other Employees Tagged: Carlos Moreno , Francisco

