Gerardo Dorantes
Gerardo Dorantes at Norm Reeves Hyundai Superstore
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Gerardo Dorantes

Finance Director

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.7
212 Reviews
4.7

212 Reviews

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212 Reviews of Gerardo Dorantes

September 17, 2024

Dealership Rating
Employee Rating

Very good in helping customer especially Enrique Almazan one of the agentvand the rest is same More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Norm Reeves Hyundai Superstore responded

We appreciate the positive feedback on Enrique and our team! Thank you!

September 17, 2024

Dealership Rating
Employee Rating

Jonathan was professional and very helpfull, prepare everything on time and made sure the car was clean and ready before finance completed. More

by avidan_6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Juarez

Sep 18, 2024

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that you are happy with your Norm Reeves Hyundai experience! We want to thank you for your business, and we hope you enjoy your new set of wheels! Take care.

September 09, 2024

Dealership Rating
Employee Rating

Very cordial and helpful. Answered all questions and explained all options. They were serious about doing business More

by cash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Daymeh

Sep 09, 2024

Norm Reeves Hyundai Superstore responded

We're so glad to hear that you had a 5-star experience with our team! We always want to make the process transparent and answer all questions, so it's nice to know that came across. Thank you!

August 31, 2024

Dealership Rating
Employee Rating

I already submitted feedback so stop asking. You obviously didn't read and respond to thr last negative feedback I gave More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Norm Reeves Hyundai Superstore responded

Nunya, I'm here to help. I’d be happy to work with you to resolve the issue. Thank you, Bill Stephens, General Manager 562-405-3505

July 29, 2024

Dealership Rating
Employee Rating

Rigo my sales rep was so kind and respectful I appreciate his help so much. Out of three Hyundai dealerships he was the only one who approached me and actually helped me. Everyone at Norm Reeves Hyundai was More

by chacha_781
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Mendoza

Jul 29, 2024

Norm Reeves Hyundai Superstore responded

We are very pleased to hear about your positive experience with Rigo at our dealership. Let us know if we can be of any further assistance. Thank you!

May 23, 2024

Dealership Rating
Employee Rating

Have purchased four cars in the past three years and more than likely be back in the next year for my grand daughter Great service More

by erieben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saeed Naderi, Jonathan Juarez

May 24, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your continued trust in us! We're thrilled to hear about your positive experiences. Looking forward to helping your granddaughter find the perfect car when she's ready.

May 21, 2024

Dealership Rating
Employee Rating

Very friendly. Sales and service department was very professional and courteous. No hassle and fast service. More

by K Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sky Kim, Scott Kim , Candice Roxas

May 22, 2024

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with friendly and efficient service. We look forward to serving you again in the future!

April 23, 2024

Dealership Rating
Employee Rating

Your salesman went up and beyond the duties that he would be required to sell me a car I mean, he was great he he made me feel comfortable and he helped me to get the car I wanted because of his service I wo More

by scuttimyles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saeed Naderi, Scott Kim

Apr 24, 2024

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that our salesman exceeded your expectations. We look forward to assisting you again in the future!

April 19, 2024

Dealership Rating
Employee Rating

Sameer was honest and very helpful, he made my experience easy and pleasant. I would 100% buy my next Hyundai from him and recommend others to do the same. More

by dlgoren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sameer Saddiqi

Apr 24, 2024

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We're delighted to hear that Sameer provided you with such excellent service. We look forward to assisting you and your friends with your future Hyundai purchases.

April 16, 2024

Dealership Rating
Employee Rating

Car had had several issues. Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Fo More

by bstevens231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Miguel Gonzalez

Apr 18, 2024

Norm Reeves Hyundai Superstore responded

We're truly sorry for the inconveniences you've faced and we would like to discuss this if you are willing. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

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