Gerard King
Gerard King at Ourisman Chrysler Dodge Jeep Ram of Baltimore

Gerard King

Sales professional

Ourisman Chrysler Dodge Jeep Ram of Baltimore

124 North Point Blvd
Baltimore, MD 21224

4.9
17 Reviews
4.9

17 Reviews

Write a Review

17 Reviews of Gerard King

October 28, 2024

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Employee Rating

I was very pleased with the work done to my keep. Called me and kept me informed throughout the day as they were working to fix problem More

by Crmckenna
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing your positive experience! We’re thrilled to hear that you were pleased with the work done on your Jeep and that our team kept you updated along the way. Keeping our customers informed is something we always strive for, so it’s great to know we hit the mark. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to helping you again!

April 25, 2024

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She’s a very humble person, she helps me find the right vehicle for me. If you are someone who’s not sure what you want. Feel free to concern with her. Thank you Ms. Kathy, you’re the best! More

by umbreen Saleem
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Ashlyn Peters

Apr 26, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the kind words! Kathy is a valued asset to our team at Ourisman and will be sure to pass your kind words onto her. Congratulations on finding the best vehicle for you and happy miles ahead!

April 17, 2024

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Great service I was in and out with my vehicle . Never had an issue 10/10 More

by Dwtweetyfan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We're delighted to hear that you had a seamless experience with us! Efficiency and customer satisfaction are our goals, and it's wonderful to know that we met your expectations. Thank you for choosing us, and please don't hesitate to reach out if you ever need assistance in the future. We appreciate your feedback and look forward to serving you again!

March 10, 2024

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Visit was not so pleasant after receiving my van back had to return because the check engine light was on and on my way after work my washer fluid was empty have me wondering if they even change my oil and i More

by rayraytt43
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We're truly sorry to hear about your less-than-pleasant experience, and we apologize for any inconvenience caused. This does not align with the level of service we aim to provide. We take your feedback seriously, and we appreciate you bringing these concerns to our attention. Our team is committed to ensuring the satisfaction and peace of mind of our customers, and we would like to investigate and address these issues promptly. Please contact our service department at 410-288-3100. So that we can discuss and rectify the situation. Your feedback is valuable, and we want to make sure we address any issues to your satisfaction. Again, we apologize for any inconvenience, and we appreciate your understanding as we work to resolve these concerns. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

January 31, 2024

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Excellent service fast and convenient. Excellent customer service and very friendly and well spoken. Great dealership. More

by andrebrooks1
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our service to be excellent, fast, and convenient. Our team takes pride in providing top-notch customer service, and we're delighted to know that you found our staff to be friendly and well-spoken. It's great to hear that you had a positive experience with our dealership. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing us!

Feb 10, 2024

andrebrooks1 responded

Will always use your service. Thanks again…

January 17, 2024

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Employee Rating

A pleasant experience all in all. I've bought from Kathy before (2008). My family and I have had a very good experience at this dealership for many years. More

by jkuser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your loyalty and for choosing our dealership once again. We're delighted to hear that you had a pleasant experience and that Kathy could assist you. Your continued trust in us and positive feedback are greatly appreciated. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you and your family for many more years to come.

December 13, 2023

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They did a great job servicing my car. Everyone was pleasant and professional. Thank you More

by jada380
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Recommend Dealer
Yes
Dec 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Jada, thank you so much for the five stars! We're thrilled to hear our team was courteous and professional throughout your recent service visit. We'll be sure to pass your kind words on and keep up the great work moving forward. If you or your Jeep needs anything, please give us a call or visit our website. We're here and happy to help. Drive safe and enjoy the upcoming holidays! :)

October 17, 2023

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The customer service was great. The work was done correctly. I love that the place was nice and clean. More

by sheilaccarroll
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and kind words! Welcome to the Ourisman Family, we look forward to seeing you again soon.

August 11, 2023

Dealership Rating
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Other than my vehicle being worked on late, I have no complaints with my service. The crew greeted me very nicely and they have a great sense of humor. I enjoy my visits to this location and look forward More

by gparrish512
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Jeff Ramsey , Skylin Fosah , Matt Lepke, Umar Naeem, Ashlyn Peters

Aug 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time! Glad the team hear at Ourisman CDJR Baltimore provided an enjoyable experience. We look forward to seeing you again soon!

August 09, 2023

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Employee Rating

Absolutely perfect from start to finish! Very happy with every aspect of the process. Thank you! More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Jeff Ramsey , Skylin Fosah , Matt Lepke, Umar Naeem, Ashlyn Peters

Aug 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and great Review!

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