George Stavrakis | Page 33

Fast and Freindly The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, frie The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, friendly and down to earth. I would definitely work with him again in the future. Not only did I buy a new vehicle, I also added aftermarket parts to the truck and Aws helped get it done with the friendly staff in their parts and service department. Also, working with the finance department went smooth as well. Signing papers is normally a pain, but here at Royle Moore, it went fast and painless. After everything said and done, I will definitely come back when purchasing a new vehicle. Thank you too all staff who helped in this process. More

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All around great, quick experience We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland. Howard Rice was the sales rep that helped us out. He knew the answer to every question we had, listened to our concerns for each and paid attention to what we needed and what we could afford. We decided on the 2018 Highlander, which has everything we wanted, plus some. Basically, my dream car. Great mileage, lots of room, heated seats, moon roof, bucket seats in the middle row, EVERYTHING I've ever wanted. It has a great warranty package, along with the typical car services included for the next couple years at Royal Moore. We did a quick test drive and fell in love, but we weren't sure if it was in our price range. Howard had a few other co-workers run the numbers to see what we could get for our trade in vehicle, interest, etc. and it all worked out oh so well. We decided to go with a lease, so we could either trade it in for different vehicle in a few years if we choose so, or buy it at a spectacular price. We were dreading the whole buying a new car process because other dealerships/sales reps have been so pushy, and unwilling to help with what WE needed, rather than what they tried to force us to get. We were only there for about 5 hours total, which again, is unheard of for the car buying process. I know this because of past experiences, and everyone that has asked about it was amazed at how quick and smooth it all went. I never thought I could have a brand new car like a Highlander, but thanks to Howard and Royal Moore, we were able to purchase my dream vehicle that we will more than likely have for years. I highly recommend this dealership, but even more so, highly recommend the support of Howard Rice. Thank you all for making this such a joyful (not dreadful) experience for us! I will surely pass this information along to anyone in the future that is looking to purchase a vehicle. More

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My3rd purchase there All details covering the vehicle I wanted were done very explanatory. Extra items about the vehicle were pointed out and that really helped make my de All details covering the vehicle I wanted were done very explanatory. Extra items about the vehicle were pointed out and that really helped make my decision. expedient finishing paperwork. Everyone involved made it feel like home. More

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Good job Aws Al Khraisat I visit Royal Moore for service with George and Lisa all the time. They are great. because of them I came in to look at a new car today. Aws Al Khr I visit Royal Moore for service with George and Lisa all the time. They are great. because of them I came in to look at a new car today. Aws Al Khraisat was great. He was honest and helpful. I was able to find a car that met all my needs and that I enjoyed. I felt that there was no pressure to buy. More

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Surprised in a good way I have never known a dealership willing to hold a vehicle and work with someone the way they did. Amazed by them. Would definitely recommend. I have never known a dealership willing to hold a vehicle and work with someone the way they did. Amazed by them. Would definitely recommend. More

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Always great service I've been using the shop at Royal Moore Toyota for years to fix anything I couldn't myself on my beater of a '97 Tercel. George has always done right I've been using the shop at Royal Moore Toyota for years to fix anything I couldn't myself on my beater of a '97 Tercel. George has always done right by me, so, when it came time to purchase a new car for my wife last year, and knowing she wanted a Rav4, Royal Moore is where we headed. Ron set us up with a fair price on a fully safety featured version with minimal hassle, and we've been loving that car ever since. My little Tercel has been struggling along, and it's lack of a/c has been killing me of late, so, it being time for an upgrade, back to Royal Moore Toyota we went. I'm quite pleased with the certified pre owned Corolla S Aws set me up with, and the price we worked out with Ron. They're a genial bunch, and a pleasure to work with. It was getting late, and I dont think I ever caught the name of the gentleman in finance who closed everything out for us, but it was great talking Star Wars with him, and certainly made signing my name fifty times less of a chore. Thanks again to George for the consistently excellent service, both customer and mechanical, and to Aws, Ron, and the unknown finance guy for a great car and a pleasant buying experience. Big congratulations to Aws on the new baby girl as well. More

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Able to get me a good deal while being courteous and kind. I have to say that Ezra, Jessie, Pam, Nick and Brent were excellent. Ezra, being at a higher level, was able to get me into a 2017 Toyota Rav4 Hybrid I have to say that Ezra, Jessie, Pam, Nick and Brent were excellent. Ezra, being at a higher level, was able to get me into a 2017 Toyota Rav4 Hybrid Limited at a price point that was better than any of the dealerships in the area. Additionally, was very kind and patient with the many questions and comments I had. Pam also was very kind in answering questions I have if Ezra was unavailable. Jessie ended up being the contact and help in going through the complexities of actually paying for and picking up my car and was most kind. Nick and Brent were very helpful in bringing a few Rav4 Hybrids up to look at and even test drive... Oh yes, and George was so kind and personally interested in helping me add a tow hitch with wiring, the results of which was excellent. I would like to use this opportunity to thank them all. More

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Great Experience!! I have purchased three truck from Royal Moore and the experience keeps getting better. This was the first time I worked with Jason he worked extremel I have purchased three truck from Royal Moore and the experience keeps getting better. This was the first time I worked with Jason he worked extremely hard to get me the deal I wanted. We spent a lot of time e-mailing back and forth since my time was limited and it was hard for me to come in. When he got the SUV in I went to the dealership and everything he told me he had done he did it was a quick and easy transaction. Jason went over all the options and how everything worked, he was extremely knowledgeable on everything on the SUV. I also worked with Pam in the finance she was very quick and accurate. She gave me all the choices I had for extra package. I have also used the services department for almost 20 year and would not trust anyone else with my truck. If you want a great experience from start to finish you diffidently want to go to Roya Moore More

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Honest and Awesome I'm a small business owner in the same city and being so I expected a high caliper of service. Enter the first salesman who failed miserably and didn' I'm a small business owner in the same city and being so I expected a high caliper of service. Enter the first salesman who failed miserably and didn't even try to help, I had to cross the street to what I assumed was a different dealer. It was however still Royal Moore. I got the opportunity to meet two sales people that did outstanding, Leah ultimately helped me find exactly what I wanted in an Audi! Leah you were amazing thank you. I drove off the lot a happy man and the smile continued as I rolled my new car around until the next day when it started overheating. I called Ezra who is a sales manager and he didn't hesitate to help in every way possible. Thank you Ezra, you helped turn what would have been a nightmare into continued great experience. I can't timber every ones name that helped that day, the first salesman was bad, the second took me to several different lots attempting to help as much as he could, forgive me for not rendering your name. Also the jovial Broncos fan that pushed the paperwork through I appreciate your time! Dont ever let go of Leah, because in the grand scheme of it all, she made this happen! You all did great, next time I buy I will buy from you! More

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Royal Moore -- a more cozy buying experience.... This is the second car I've purchased from Royal Moore - while they are the "small guys" in the area, I definitely prefer them!! Internet experience This is the second car I've purchased from Royal Moore - while they are the "small guys" in the area, I definitely prefer them!! Internet experience was extremely positive -- I had very specific requirements for the Tacoma I wanted and Jason located the exact one. During the process, he kept me updated on the build and delivery status electronically -- very low touch process for me. A big value for someone who is busy. Finally, the service dept at RM is straight forward and gets the job done quickly and correctly. Couldn't ask for more. More

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