George Palmer

From the start, the experience was different. Different in the best way possible. We didn't feel pushed and we felt heard. Alex and his manager Jon didn't just want to sell us a car, they wanted Different in the best way possible. We didn't feel pushed and we felt heard. Alex and his manager Jon didn't just want to sell us a car, they wanted to make sure we truly enjoyed it and that it was right for us. We were deciding between several Subaru dealerships and from something as simple as sending us the address information to easily put in our GPS, to realizing they were inadvertently trying to sell us a SLIGHTLY used car (and then getting us the same car brand new AND having it delievered), to absolutely FIGHTING for the best interest rate for us...the decision became easy. In fact, our experience was so good, my mom is thinking about purchasing her own Crosstrek from them soon! This whole experience really couldn't have gone any better and we are incredibly grateful to Alex and the team - and that includes George who made our paperwork process a breeze! Thank you, all from the bottom of our hearts!! More

Report | Print

Great salesperson to deal with-polite, professional and very knowledgeable .Would recommend him to any of our friends who would be interested in buying or leasing a Subaru. very knowledgeable .Would recommend him to any of our friends who would be interested in buying or leasing a Subaru. More

Report | Print

Second time buying a car at Subaru Superstore of Surprise and have been very happy with both experiences. The service is great! and have been very happy with both experiences. The service is great! More

Report | Print

My visit turned out better than expected! Everyone at the dealership was kind and very professional! It took some time but I actually walked out with a brand new car, instead of the used ve Everyone at the dealership was kind and very professional! It took some time but I actually walked out with a brand new car, instead of the used vehicle I was looking at. I felt lucky to have been treated so well and drove away in a beautiful 2025 Forester! Thank you all for such wonderful customer service!! 10 stars in my book! Thank you! More

Report | Print

Hello! I just bought this little beauty. This is my 3rd purchase with the help of my Suparu super store. Such a wonderful group there!! I’m always treat I just bought this little beauty. This is my 3rd purchase with the help of my Suparu super store. Such a wonderful group there!! I’m always treated like pure gold! Thanks so much team! I’m glad to have you on my side! More

Report | Print

We were treated with respect every appointment and every email/ text. Alex and the Surprise staff always provided us with superior client service. email/ text. Alex and the Surprise staff always provided us with superior client service. More

Report | Print

We knew the exact Crosstrek we wanted and called all Phoenix area Subaru dealers for pricing before visiting the showroom. Alex gave us the best price and put it in writing. When we went to the dealer, Phoenix area Subaru dealers for pricing before visiting the showroom. Alex gave us the best price and put it in writing. When we went to the dealer, he kept his word and there weren’t any surprises. Transaction was surprisingly easy and straightforward. Would highly recommend Alex! More

Report | Print

We had a great buying experience at Subaru of Surprise last week. Our salesman, David Castillo, worked tirelessly to get us into the vehicle we wanted and at the price point we needed. Can't say enough last week. Our salesman, David Castillo, worked tirelessly to get us into the vehicle we wanted and at the price point we needed. Can't say enough good things about David - he's fair, honest and an absolute pleasure to do business with. If you're looking for a new Subaru, make Subaru of Surprise you're first stop, you won't be disappointed.... More

Report | Print

Walked in to check out a 24 forester wilderness and was greated by Chris Thom a well educated salesman. He showed me all the features and really didn't push the sale like some salesman do. He really wanted greated by Chris Thom a well educated salesman. He showed me all the features and really didn't push the sale like some salesman do. He really wanted me to get a car that I was comfortable with and didn't haggle on price. Was also impressed how fast this dealership operates the finance department (TY George Palmer). Overall great service and even better vehicles. 10/10 More

Report | Print

Alexander was wonderful. Knowledgable, friendly, and very helpful. He was also sensitive to our time constraints and helped get us through the process very efficiently. Woul Knowledgable, friendly, and very helpful. He was also sensitive to our time constraints and helped get us through the process very efficiently. Would definitely go back to him and recommend him. More

Report | Print