George Mejia

Mazda of Claremont responded

ChatGPT said:We’re very sorry to hear about your experience and the long wait you encountered. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention so we can address it with our team and improve.

Mazda of Claremont responded

Thank you for sharing your feedback. We’re truly sorry to hear about the long wait during your recent visit, especially while you were here with your toddler. That’s not the kind of experience we want for our guests. We appreciate your patience and understand how frustrating that must have been. We’ll review what caused the delay to help ensure future visits are handled more efficiently. Thank you for bringing this to our attention.

Mazda of Claremont responded

Thank you for sharing your kind words! We’re so glad to hear you had a great experience with our friendly and accommodating team. We truly appreciate your trust in Mazda of Claremont and look forward to seeing you again at your next visit!

Mazda of Claremont responded

Thank you for sharing your feedback! We're happy to hear that our team provided clear communication and kept you informed about your vehicle’s needs and upcoming services. We appreciate your trust and look forward to seeing you again at your next visit!

Mazda of Claremont responded

Thank you for your kind words! We’re glad Amy was able to assist and make your visit smooth, even with your unexpected stop. We appreciate your feedback and look forward to seeing you again!

Mazda of Claremont responded

Thank you for your kind words! We’re thrilled to hear that our team’s professionalism and friendly smiles made you feel welcome. Creating a positive experience for our customers is always our goal, and your feedback means a lot to us!

Mazda of Claremont responded

Thank you for your kind feedback! We’re glad to hear our team kept you updated throughout the process and that George was able to work with your extended warranty company to ensure you received the right coverage for your repairs. We truly appreciate your trust in us and look forward to assisting you again whenever you need us.

Mazda of Claremont responded

We’re so glad to hear that your experience was straightforward and stress-free! Thank you for trusting us and for sharing your feedback. Providing great service without the games is exactly what we strive for, and we look forward to helping you again in the future.

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear you had a good experience and that you’re happy with your new car. It was a pleasure working with you, and we’re here if you need anything down the road. Enjoy every mile!

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear that you enjoy bringing your car in for service at Mazda of Claremont. Our team works hard to stay on schedule, communicate clearly, and provide recommendations that truly matter, so it's great to know that's been your experience. We appreciate your trust and look forward to continuing to keep your Mazda running at its best!