George Martinez

Angel Martinez was outstanding in identifying a used 2015 Yukon SLT. Paloma Arroyo was exceptional to address delivery of vehicle title. The only fob provided was and is so worn the symbols are gone. As p Yukon SLT. Paloma Arroyo was exceptional to address delivery of vehicle title. The only fob provided was and is so worn the symbols are gone. As promised, the second fob arrived a week later also terribly worn. The second fob will not program to the vehicle nor is the cut key useable. One would consider a more professional exchange to address the condition of both fobs somewhere in the sale-to-delivery process. The state of the two fobs is a frustrating disappointment. In closing, the battery held 8.2 volts (normal is 12.5V) requiring a replacement a week later not to mention a tow service to start the vehicle to drive. Clearly room for improvement. More

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Great dealer to do business with. Salesman Angel was great and everyone else was easy going and relaxed. Had to drive 3 hours to get there and they made the trip worth it Thanks guys Salesman Angel was great and everyone else was easy going and relaxed. Had to drive 3 hours to get there and they made the trip worth it Thanks guys for a unexpectedly wonderful experience. More

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Hands down exceptional service by the amazing team at Ken Grody Ford! I was greeted immediately with a friendly smile at the front entrance. The salesperson was personable, focused on the type of vehicle I w Grody Ford! I was greeted immediately with a friendly smile at the front entrance. The salesperson was personable, focused on the type of vehicle I was interested in and went over any questions or concerns I had to make sure it was a good fit for me. The process didn't feel rushed and no pressure like other dealerships. Noor really took the time to any open ended questions I had. The process from start to finish was smooth and I was very happy with my purchase. Shoutout to the rest of the team who was involved in the process, it was a very pleasant buying experience. They truly have your best interest. If you're looking for your next vehicle, I highly recommend you visit Ken Grody Ford Carlsbad. More

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I recently purchased a 2020 CHEVROLET Trax from Ken Grody Ford Carlsbad, and it was truly a fantastic experience. Sergie, the salesperson I worked with, was incredibly knowledgeable and made the car buying p Ford Carlsbad, and it was truly a fantastic experience. Sergie, the salesperson I worked with, was incredibly knowledgeable and made the car buying process smooth and stress-free. The customer service was top-notch, and I felt very well taken care of throughout the entire transaction. I would definitely recommend Ken Grody Ford Carlsbad to anyone looking for a reliable vehicle and commendable service. And ask for Sergie as he’ll ensure that you drive away happy and confident in your new purchase like I did and was. More

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Went above and beyond to get me the Bronco I wanted. Broc drove all the way to Calexico for me. Broc drove all the way to Calexico for me. More

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Gracias Fransisco muy amable excelente servicio definitivamente 5 estrellas buen trabajo muy buen trato gracias! definitivamente 5 estrellas buen trabajo muy buen trato gracias! More

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I recently purchased a 2023 Ford Bronco from Ken Grody Ford Carlsbad and couldn't be happier with the experience. Brock, the salesperson I worked with, was very knowledgeable and made the car-buying proce Ford Carlsbad and couldn't be happier with the experience. Brock, the salesperson I worked with, was very knowledgeable and made the car-buying process smooth and stress-free. The attention to detail and customer service were top-notch, making it clear why they’re highly recommended for anyone in the market for a new Ford. Amanda in financing was wonderful in getting me through the process without any issues. The team at Ken Grody Ford truly went above and beyond, and I'm thrilled with my new Bronco. If you're looking for a trustworthy dealership with a friendly and professional staff, this is the place to go. The only thing I would ask is that you give Military discounts to Actuve Duty only. being a veteran of over 24 years we provided years of service protecting this Great Country, Please don’t disregard us when it comes to Military discounts. More

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Very good customer service from Eddie Espinoza and the staff very pleased with my experience purchasing my vehicle at Ken Grody staff very pleased with my experience purchasing my vehicle at Ken Grody More

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Excelente servicio y excelente amabilidad buen trato Como si estubieras en familia 100 % recomendado es si estubieras en familia 100 % recomendado es More

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Un servicio excelente lo recomiendo Me ayudaron bastante y todos mis preguntado fueron respondidas Excelente trabajo Muy buenas personas bastante y todos mis preguntado fueron respondidas Excelente trabajo Muy buenas personas More

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