George E. GUSHULAK II | Page 38

George is terrific! Ron is amazing, knowledgeable, honest and a great representative of your core values! He will be a great GM and able to guide the staff to new height Ron is amazing, knowledgeable, honest and a great representative of your core values! He will be a great GM and able to guide the staff to new heights. More

by PBHATIAXJ Verified Customer Verified Customer

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Good and fast service Fan for coupe/AC stopped working. Replaced it the same day I brought the car in (car still on warranty). Quick service and friendly personnel. Fan for coupe/AC stopped working. Replaced it the same day I brought the car in (car still on warranty). Quick service and friendly personnel. More

by pgj Verified Customer Verified Customer

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2011 Q5 Fuel System/Fuel Pump Flange Issue Had an issue with my fuel line, smelled fuel in cabin. The cause was the subject of a recall and the extended warranty had recently expired but the my Had an issue with my fuel line, smelled fuel in cabin. The cause was the subject of a recall and the extended warranty had recently expired but the my service rep took care of me and honored it anyway. Been going to this dealership for years and this is why... THAT is great customer service! George is the man. More

by TJZANE Verified Customer Verified Customer

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Smooth from start to finish The service representative George Gushulak was extremely helpful with Getting me in and out. He secured a loaner car and called with details of what m The service representative George Gushulak was extremely helpful with Getting me in and out. He secured a loaner car and called with details of what my car needed. Much appreciated his help. More

by LORRAINELIEVAN Verified Customer Verified Customer

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Exchange of front right bulb On September 18, 2018 (dawn) a signal turned up on my dashboard of my Q 7 that my right front light has a problem. I immediately checked it, but was n On September 18, 2018 (dawn) a signal turned up on my dashboard of my Q 7 that my right front light has a problem. I immediately checked it, but was not able to find a disfunction. The light seemed to be okay to me. Nevertheless, on September 19 I drove with my wife -before I intended to got to work to UCSD- to Audi San Diego to have the problem solved without advance notice. I assumed that the bulb needed to be changed and costs less than USD 50. After some irritations (long waiting period, approximate cost estimate not mentioned in advance) the paid amount of USD 483.65 was refunded by Audi San Diego which made me very happy. Wow! I am impressed by the claim management experienced by Audi San Diego, in particular of Mrs. Ingrid Knufman. This is extra ordinary and serves as a benchmark for other companies. Thank you very much! More

by DURSTELER Verified Customer Verified Customer

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Feedback Professional, polite, service oriented. George is always considerate know in my vehicle well make sure that if I need transportation I have it if I’m Professional, polite, service oriented. George is always considerate know in my vehicle well make sure that if I need transportation I have it if I’m waiting killer to me right away when it’s done which has the paperwork lined up and ready to go he’s very efficient More

by FISHMANJIMMY Verified Customer Verified Customer

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Great customer service! I brought my Audi A3 in for the 10k mile service. Brett made sure everything was covered and all of my concerns were addressed. He even made sure I wa I brought my Audi A3 in for the 10k mile service. Brett made sure everything was covered and all of my concerns were addressed. He even made sure I was able to get a loaner car on a very busy day. George helped when I picked up the car and reviewed everything that had been done. Great customer service and I would recommend anyone to your dealership for service. More

by AKAMETZ Verified Customer Verified Customer

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Great Service! Mario was super helpful and available in helping us to get a new car. Awesome service! George has also been extremely helpful in service so far! Mario was super helpful and available in helping us to get a new car. Awesome service! George has also been extremely helpful in service so far! More

by MEDELPH Verified Customer Verified Customer

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Customer service. Very good customer service. He gave complete information and guided you how can be fixed or check and keep updating you about status of the car Very good customer service. He gave complete information and guided you how can be fixed or check and keep updating you about status of the car More

by IFATHIE Verified Customer Verified Customer

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Thank you George! George is always there to help. He is on top of his follow up, letting me know what needs to be done and when my car will be ready for pick up. His se George is always there to help. He is on top of his follow up, letting me know what needs to be done and when my car will be ready for pick up. His service is so great and really turned my experience around. The sales department in the front should take some lessons from the service department. More

by CANDICEKASSAB89 Verified Customer Verified Customer

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