George E. GUSHULAK II | Page 35

Great experience Great job! Service was exactly as explained to me. Service was done quickly and I was able to get on with my day. Thank you. Great job! Service was exactly as explained to me. Service was done quickly and I was able to get on with my day. Thank you. More

by matt.bradvica Verified Customer Verified Customer

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Q5 tire replacement Went to dealership to have a tire replaced because spare was not working. They told me to leave because it was about lunch time but they would get by Went to dealership to have a tire replaced because spare was not working. They told me to leave because it was about lunch time but they would get by end of the day. Around 4:00 called the phone number on the service ticket. Got voicemail with no option to go to service. Found service number on line and called backed got the tech's voicemail. I called back about half hour later & got the tech he said he would call me right back. At that time he said they were backed up because 9 men were out. After 30 minutes no return so I called him. He said they need to keep the car overnight. they were slammed because of the upcoming holidays. I had to ask for a link to get a ride home from work and to work the next day. He sent link to get me home but not to work. Next day around 10:30 he called & asked if I had ordered the part for the car! He went on to say they were test driving the car to address the squeeky drivers seat. How do you test drive a car with a flat tire?I called around 4:30 to see status of the car. The new tire was just received moments ago but the car would be ready at 5:00. he sent me link to get a ride to dealership. I arrived at 5:20. Car not ready. he calls on radio and the response is they are still working on the car it would be a while, Tech turns to me and says the car is coming right up. 20 minutes later car arrives. While waiting I hear this tech how slammed they are going to be tomorrow because of the upcoming holiday. If this is so predictable why not put on more staff or extend hours? He said they addressed the recall notice which I never received previously and fixed the seat. the seat is worse than ever. Also found out when I checked in they had the wrong vin number for the car which I bought from this dealership and had been serviced once before. When they serviced my wife's car for an oil change they forgot to put the dip stick back in the car. More

by PNHUNTER Verified Customer Verified Customer

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Thank You San Diego Audi My first experience to San Diego Audi was exceptional. Although I did not anticipate to arrive at 6:45am to see several others customers already in l My first experience to San Diego Audi was exceptional. Although I did not anticipate to arrive at 6:45am to see several others customers already in line - the check in process for my 7am appointment was quickly processed and very efficient. The best part was my vehicle was handled promptly and serviced quickly. The entire team at San Diego Audi are outstanding. Thank you San Diego Audi! More

by MARGG1E Verified Customer Verified Customer

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Complete Satisfaction Environment.‼️ Hands down the BEST Dealership in San Diego. I would like to personally say thank you to AUDI San Diego for services. Sincerely, Loyal Customer Hands down the BEST Dealership in San Diego. I would like to personally say thank you to AUDI San Diego for services. Sincerely, Loyal Customer Mr. Bean More

by JUSTJEEPENALLDAY Verified Customer Verified Customer

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Poor service I brought my car in on a Tuesday and no service was performed so I rescheduled for the following Thursday and when they got back to me they told me w I brought my car in on a Tuesday and no service was performed so I rescheduled for the following Thursday and when they got back to me they told me what they had wanted to do with my automobile. When I told them I would like a second estimate they made me wait for two hours to get my automobile returned to me. I knew that they had been waiting to return my car because it was warm from sitting in the sun for I don’t know how long. More

by JAMESSPATARO Verified Customer Verified Customer

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Service Very courteous and professional. Great team of people. They were quick to get my service work started and had me a loaner car quickly so that I co Very courteous and professional. Great team of people. They were quick to get my service work started and had me a loaner car quickly so that I could get to work on time. More

by VDRUM94 Verified Customer Verified Customer

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Excellent Routine maintenance revealed a coolant leak. Techs were very friendly and helpful and fixed everything. Maintenance covered by Audi care and coolant l Routine maintenance revealed a coolant leak. Techs were very friendly and helpful and fixed everything. Maintenance covered by Audi care and coolant leak covered by warranty. Since it was on a Friday, they provided a very nice 2018 S-series loaner for the weekend. More

by dawngebase Verified Customer Verified Customer

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Excellent service George was tentative to my car and organized. Car is still under warranty and needed a part to be replaced for my Q5. George set up a lift to drive George was tentative to my car and organized. Car is still under warranty and needed a part to be replaced for my Q5. George set up a lift to drive me to my home but I decided I didn't need one and choose to bring my car back when part was delivered to the shop. More

by CLARISSAK21 Verified Customer Verified Customer

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Awesome experience George is amazing, I am always pleased with the service given to me. The professionalism and how kind their are. I would definitely recommend this George is amazing, I am always pleased with the service given to me. The professionalism and how kind their are. I would definitely recommend this facility. More

by iblumberg4 Verified Customer Verified Customer

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Great customer service very polite & professional Took car in for recalls gave me a nice loaner vehicle and very professional . Service performed in a timely manner. Service help was polite thank you Took car in for recalls gave me a nice loaner vehicle and very professional . Service performed in a timely manner. Service help was polite thank you More

by JASONSMART Verified Customer Verified Customer

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