George Donovan
George Donovan at Germain BMW of Naples
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George Donovan

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
146 Reviews

Hi my name is George Donovan a Service Advisor here at Germain BMW. I have been in the automotive service industry since 1996 and 10 years of my automotive service with the Germain Family. I am originally from the New York City Area and served with the NYPD. I enjoy spending time with my family, boating, the beach and living in paradise.

5.0

146 Reviews

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146 Reviews of George Donovan

April 20, 2024

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George Donovan and Alex (shuttle porter) went out of their way to accommodate me! They are an asset to the Germain family! More

by candikelley
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Recommend Dealer
Yes

Other Employees Tagged: Alex

Apr 22, 2024

Germain BMW of Naples responded

Your business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

March 20, 2024

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I was provided excellent service. My advisor, George, was great. Very happy with this dealership! More

by Kristen
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Recommend Dealer
Yes
Mar 21, 2024

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with George. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

March 20, 2024

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George Donovan never fails to provide excellent personal service. Germain BMW is lucky to have him. More

by rvonohlen
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Recommend Dealer
Yes
Mar 21, 2024

Germain BMW of Naples responded

Our team appreciates your continued business and kind words regarding your experience with George. He is truly and asset to our team. Best Regards, Flavio Galasso General Manager

March 07, 2024

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Have used George Dononvan for past several years servicing my 2007 BMW 650i convertible and have been very pleased with his professional assitance. Thank you, Mike Potts More

by mike_potts
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2024

Germain BMW of Naples responded

We're so pleased to have your trust and confidence in George and our service team. We wish you many more happy travels! Best Regards, Flavio Galasso General Manager

February 28, 2024

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My recent visit with BMW OF Naples was excellent. This was because of my service manager George Donavan. He kept informing me of the issues that needed correction. He answered my questions so I can More

by jdujim dunn6900
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Recommend Dealer
Yes
Feb 29, 2024

Germain BMW of Naples responded

Thank you for sharing your overall positive experience. George works hard to ensure our guests are fully informed so they can make informed servicing decisions. We appreciate you taking the time to share his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

February 24, 2024

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My service representative, Charles Griffin was easy to speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. More

by Genna K
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Griffith

Feb 26, 2024

Germain BMW of Naples responded

Thank you so much for taking the time to leave this excellent review. We appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our family. Best Regards, Flavio Galasso General Manager

February 15, 2024

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Excellent service from George Donavan. Very thorough in his explanation of work done. Friendly and easy to work with. More

by aecummins68
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2024

Germain BMW of Naples responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain BMW of Naples. We hope you have a great day! Best Regards, Flavio Galasso General Manager

February 07, 2024

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My 2022 530i needed routine service. My advisor was Mr. George Donovan. He went over everything that was done to my car and answered all my questions. He is a great advisor to work with. More

by Diluccapaul317
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Germain BMW of Naples responded

We're happy you found George to be so supportive during your service experience here at Germain BMW of Naples. If you're ever in need of more help, please let us know! Best Regards, Flavio Galasso General Manager

January 26, 2024

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George Donovan is the best service advisor that I have ever worked with. He is the best!! More

by Wgperrine*******
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Germain BMW of Naples responded

We too think he's the best and we are fortunate to have him on our team. Thank you for highlighting George and his commitment to ensuring a positive guest experience. Best Regards, Flavio Galasso General Manager

January 26, 2024

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I have owned 8 BMWs and it is my favorite car! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! More

by CarolynPhebus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Germain BMW of Naples responded

We thank you for your continued business and kind words. Our team is happy to know that you are completely satisfied with our team here at Germain BMW of Naples. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

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