George DeVries | Page 2

Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More

by ADSUSAI Verified Customer Verified Customer

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It is truly at pleasure to have all my Lexus vehicles services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. More

by eugene.hunziker Verified Customer Verified Customer

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I am a lifelong Toyota owner. I’ve been driving Toyota’s exclusively since 1976. On Saturday, May 13, I went to Lexus of Naperville for my 11 AM appointment to drive a 2011 Toyota I’ve been driving Toyota’s exclusively since 1976. On Saturday, May 13, I went to Lexus of Naperville for my 11 AM appointment to drive a 2011 Toyota Avalon limited that I was hoping to purchase. I met with my salesman George. A very nice guy who made me feel comfortable and welcomed. He took a copy of my drivers license, and then I took the car on a long test drive. It drove great and overall I was very pleased with the car and wanted to purchase it. I had a few concerns that I wanted to discuss with the sales manager prior to purchase. The brakes seemed a little soft, the headlight lenses were very foggy, and the steering column seem to be slightly loose. I was hoping to get these issues addressed and then purchase the car. I explained my concerns to Mohammed, the used car manager, but he shut me down not even wanting to discuss any of the issues. He simply said that the car had been reconditioned and if any of those issues were a dealbreaker, there’s nothing you can do about it. Hard to imagine that a customer get treated that way especially at a Lexus dealership. Being smug and condescending is not the best avenue to pursue when you’re trying to get someone to purchase something from you. All Mohammed needed to do was to simply sit down and discuss the issues with me like a professional instead of being smug and condescending. He single-handedly drove me out of the dealership and killed the sale on this car. I fully intend to buy the car. I came with cash. I was ready to make a deal until I got shut down. Lexus of Naperville might be a great place to buy a new Lexus, but if you’re in the market for a used, car, you might do best to shop at another dealer. But if you find yourself shopping used cars at Lexus of Naperville, keep in mind, it’s buyer beware and do your best to definitely stay away dealing with Mohammad. More

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George was a consummate professional and handled my car purchase with ease and class. I never felt like I was dealing with a salesman, but someone who was still my advocate and was fair. Additionally, I'd purchase with ease and class. I never felt like I was dealing with a salesman, but someone who was still my advocate and was fair. Additionally, I'd say of all the Lexus dealerships, Lexus of Naperville was a really pleasant experience as well and I felt acknowledged and treated well. Highly recommend! More

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Mike Comer was extremely helpful teaching me to learn features about my new RX 350L. Thank you Mike. Linda features about my new RX 350L. Thank you Mike. Linda More

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Dan was fantastic. He helped us make an informed choice and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise!!! and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise!!! More

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Amazing Service I had a great experience at this location to purchase my vehicle. I worked with George DeVries. Let me just say, he is AWESOME. Not only is he friendl I had a great experience at this location to purchase my vehicle. I worked with George DeVries. Let me just say, he is AWESOME. Not only is he friendly and personable, but he worked with me so well every step of the way, making sure I understood everything and was satisfied with the purchase of my dream car. Can’t say enough great things about him. Would definitely recommend others to this location. More

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George DeVries was wonderful on the purchase of our new Lexus. It was a great pleasure to meet and appreciate all your help today! Thanks again Lexus. It was a great pleasure to meet and appreciate all your help today! Thanks again More

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Incredible sales and service! From start to finish buying my Lexus was the most wonderful experience! I talked to several dealerships and hands down Lexus of Naperville was the bes From start to finish buying my Lexus was the most wonderful experience! I talked to several dealerships and hands down Lexus of Naperville was the best price, experience and follow up! I would highly recommend them and my salesman George was awesome! thank you! Sandy More

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Just how it should be. My wife and I were starting to look for a new car and thought, wouldn’t it be nice to drive a new Lexus? So just for fun we popped in on Rick & George My wife and I were starting to look for a new car and thought, wouldn’t it be nice to drive a new Lexus? So just for fun we popped in on Rick & George and told them we were just courteous about driving a new Lexus. We were given the keys and were told they closed at 9:00pm! We all laughed. We came back and thanked them both and told them we were going to look at other cars. They were very kind and gracious. Three days later we called and told them that we were going to wait until next year to purchase. They understood and encouraged us to visit anytime. Well we kept thinking about our experience and couldn’t let our experience of driving the new and the way were treated and the knowledge they knew about their product just go by the way side. We went back five days later and bought our first new car in 15 yrs. we usually buy used by these two professionals took us in like family and handled everything like a Swiss watch. I now understand why these two were always busy with someone but made all the time in the world for our need. Thank you again, John Beery. More

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