George Castillo
George Castillo at Big Star Cadillac
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George Castillo

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
86 Reviews
4.8

86 Reviews

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86 Reviews of George Castillo

November 05, 2024

Dealership Rating
Employee Rating

George was very informative and helpful in facilitating my purchase and turning in my lease. The delivery of my new car and turning in my lease was flawless. Awesome job of accomplishing a sale completel More

by sekou500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , Dean-delivered my car

Nov 06, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 22, 2024

Dealership Rating
Employee Rating

I had amazing experience there . very helpful and understanding can work with you on whatever More

by 1baseball13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 13, 2024

Dealership Rating
Employee Rating

Working with George and Reuben was great, all questions are answered, very approachable and made us feel comfortable. More

by pfcatalan2002
Recommend Dealer
Yes
Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 05, 2024

Dealership Rating
Employee Rating

Excellent service…no pressure from George to purchase something that I didn’t want… very professional More

by barrypro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

Sep 06, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 02, 2024

Dealership Rating
Employee Rating

George was patience and worked with us until we finally got a desk that was satisfactory…hope to do more business with Big Star in the future… More

by barrypro
Recommend Dealer
Yes

Other Employees Tagged: zzJune zzBarron

Sep 02, 2024

Big Star Cadillac responded

Thank you for your kind words. We are delighted that you had a great experience with our team. We look forward to serving you again. Happy motoring

September 02, 2024

Dealership Rating
Employee Rating

Amazing service, this dealership truly values their customers. George is a great sales rep, he is someone I know I can count on. He went above and beyond for me, answering all of my questions. Even whe More

by chantalf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

August 27, 2024

Dealership Rating
Employee Rating

didnt interact with George at all. . Jackson was GREAT!!! very patient and explaned everything for me More

by forkliftstarters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 21, 2024

Dealership Rating
Employee Rating

Grateful for the sales representative but the financing papers was incorrect and we have to come all the way from Kingwood to redo. More

by javeedmoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Big Star Cadillac responded

Thank you for your review. Sorry to hear that this happened. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

August 08, 2024

Dealership Rating
Employee Rating

George is great, hands down the best car salesman I have some across. The dealership was well maintained. More

by dbarnedw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 27, 2024

Dealership Rating
Employee Rating

There were things that I didn't agree and like in the way they negotiated price. Didn't feel 100% honest, but the salesman did his best and made it acceptable! More

by Stella
Recommend Dealer
Yes
Jun 28, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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