George Brown
George Brown at Les Stanford Chevrolet Cadillac
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George Brown

Service Director

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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4.2
16 Reviews

After nearly 36 years in the automotive service industry, George now serves as Fixed Operations Manager for Les Stanford Chevrolet Cadillac. After 30 years with the former Bill Wink Chevrolet, George was named a department head for Les Stanford in 2010. In his current position, George oversees total operations for our Service and Body Shop departments as well as customer relations in those categories. George can be reached at 313.724.1451 or by email at george_brown@lesstanford.com.

Dealership Experience

14 yrs, 9 mos

Industry Experience

45 yrs, 2 mos

4.2

16 Reviews

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16 Reviews of George Brown

February 05, 2025

Dealership Rating
Employee Rating

Les Stanford provides exceptional and quick vehicle service with knowledgeable technicians, prompt assistance, and outstanding customer care, ensuring a smooth and hassle-free experience. More

by pilgrims1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2025

Dealership Rating
Employee Rating

The workers are good at what they do ( esp Mike K) I have not been disappointed once in over then 5 years. Keep it up More

by j.joseph60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kuss , Sonya

January 22, 2025

Dealership Rating
Employee Rating

I took my car there for one thing know my tramission needs work I just paid 800dollars know they need 2500.00dollars worth of work I feel there terrible More

by Pamthomas444@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2025

Les Stanford Chevrolet Cadillac responded

Hello, We are so sorry to hear that you were not satisfied with our level of service. We invite you to contact us directly to speak more about your concern. Please contact our Service Director at 877-454-9837. We would be happy to discuss this further with you to see how we can be of better assistance.

November 27, 2024

Dealership Rating
Employee Rating

Ali, Merna, Iman, and Rania made the process of buying 3 vehicles extremely seamless. They were professional, friendly, welcoming, and organized. More

by Hamedah Bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 27, 2024

Dealership Rating
Employee Rating

The team was professional, helpful, organized, and punctual. The made the process very easy. Ali and his team are the best! You will definitely be back More

by Lina bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2024

Dealership Rating
Employee Rating

Service was prompt and courteous. It was clean and comfortable with good seating area to wait. More

by jspruilludt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2024

Les Stanford Chevrolet Cadillac responded

Hi, thank you so much for your positive comments about Les Stanford Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2020

Dealership Rating
Employee Rating

Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, More

by My 2017 XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 14, 2018

Dealership Rating
Employee Rating

Excellent Used Car Purchase Experience We are a GM Family First family. My husband built Cadillacs' for 31 years, and was the Final Inspector. We have purchased 5 other vehicles from the St More

by IMPALA LTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2018

Les Stanford Chevrolet Cadillac responded

We cannot thank you enough for your wonderful review of Les Stanford Chevrolet Cadillac and for your loyalty! It was a pleasure to assist you and please let us know when we can do so again! Best, The Les Stanford Chevrolet Cadillac Team

Jun 15, 2018

Les Stanford Chevrolet Cadillac responded

Dear Andy & Septina Bzibziak, Thank you so much for your incredible review! We are so happy to hear that everyone involved in getting you into a new vehicle did their jobs efficiently and effectively during this tough time in your lives. When clients come to us, we do our best to let them know that they are not simply buying or leasing a vehicle. They become part of the Les Stanford family. When it concerns returning customers such as yourselves, it means so much to us and we are grateful for your continued patronage. Thank you for choosing Les Stanford Chevrolet, where we truly appreciate you. Enjoy your new LTZ, take care and be safe, Michelle J Hughes for the management staff at Les Stanford Chevrolet

December 06, 2017

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Employee Rating

Fast service! The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that More

by Merta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Macdonald, Daniel Melton, Lenny Russ , Gary (Porter)

Dec 06, 2017

Les Stanford Chevrolet Cadillac responded

Merta, Thank you for your wonderful review of the Les Stanford Chevrolet Cadillac Service Department. We sincerely appreciate you taking the time to let us know that your Service visits are always satisfactory. The technicians and mechanics who work very hard every day deserve some praise every once and awhile, so thank you for singling them out in your review. We certainly appreciate your loyalty and hope that our relationship continues for many years to come. Thank you again. Take care and be safe, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

November 13, 2017

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Employee Rating

Extremely Poor Service I was told that the repairs for my vehicle would take three days. Then they needed the car over the weekend, then it ended up taking almost three week More

by Dennis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Lenny Russ

Nov 14, 2017

Les Stanford Chevrolet Cadillac responded

Good afternoon Mr Bragg. We were certainly upset when receiving your post as it would appear that we had done you a great disservice. After researching your claim, this is what I found. You came in for a lube, oil and filter change on September 13, with a mileage of 12,241. That service was performed the same day, and we also ordered the parts needed for the bubbles in your dash and seat repairs. When you left, the mileage was 12.242. Only one mile was added while we had it. You took your Corvette home that day, then dropped it back off on September 26 to install the parts. The 300-mile difference was added when you had your vehicle. When you returned on September 26, we did not open a new Repair Order because the parts were ordered from the original one, so the mileage shown at that time was only noted in our system, not on your copy of the Repair Order, which you received when you originally came in on September 13. The parts were installed and you picked up your Corvette on October 12. A lot of effort goes into repairing a dash and a seat, so it did take 13 business days to complete the install. I did speak with our Service Director George Brown who stated that he had returned your calls and had left three messages that were not returned. We feel that we did our due diligence and are sorry that you didn't feel that we did our best. But please, if you're going to post on social media sites, make sure that all the details are given. At Les Stanford, we pride ourselves on our customer service and, we believe that it was excellent with your case. If you would like to discuss this matter further, please contact George Brown at george_brown@lesstanford.com, or directly by phone at 313.724.1451. Thank you and have a wonderful afternoon.

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