Geoff Crosby
Geoff Crosby at Aaron Chevrolet
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Geoff Crosby

Commercial and Fleet Sales Director

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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3.0
10 Reviews
3.0

10 Reviews

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10 Reviews of Geoff Crosby

November 09, 2024

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Employee Rating

I have purchased 2 suburbans from them in the past 7 years and both needed a new engine. Having a 2.5 year old car that had multiple major engine issues and now needing an engine replaced is crazy…. GM More

by denise.evans2013
Service Price Transparency
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Recommend Dealer
No
Nov 15, 2024

Aaron Chevrolet responded

It's disheartening to hear about the engine issues you've faced with your vehicles. We understand how frustrating this must be, especially when seeking assistance. While we can't change what's happened, we're here to support you in any way possible and discuss potential solutions further. Please feel free to reach out at your convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 22, 2024

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Great job as always great service could not any better from your customer service and to the team More

by mycountrystitching
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy, Mark Fradd

Oct 22, 2024

Aaron Chevrolet responded

Thank you for this stellar review of Aaron Chevrolet in Lake Elsinore! We hope you have a lovely day!

October 07, 2024

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Very happy with my experience with Taylor and Aaron Chevrolet. Great experience in sales, parts and service. More

by kpotts79
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Recommend Dealer
Yes
Oct 07, 2024

Aaron Chevrolet responded

We're delighted to hear that Taylor and the team at Aaron Chevrolet in Lake Elsinore provided you with a great experience across sales, parts, and service. Thank you for sharing your positive feedback!

October 02, 2024

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I took my Tahoe in for an oil change and two issues which were covered by my extended warranty. They replaced a motor mount and the info/radio screen. Taylor was very helpful and professional and he got me a More

by kencroff
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

Aaron Chevrolet responded

Ken, we're delighted to hear that Taylor and the team at Aaron Chevrolet in Lake Elsinore provided you with such excellent service. Thanks for sharing your positive experience!

July 15, 2024

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Vehicle looked great in a video and pictures. When I got there it was not worth even lowend KBB. On the test drive I’m surprised the truck stoped. It needed brakes and the tires were so worn. Ye More

by fondant.plate_03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Gandy

Jul 22, 2024

Aaron Chevrolet responded

We apologize for the disappointing experience you had with us. It's clear we fell short in presenting an accurate representation of the vehicle and providing a satisfactory customer service experience. If you're open to discussing this further, please reach out at your convenience so we can address these issues directly. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

June 02, 2024

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Be very aware about this place. They put things in the contract that we had already declined! There’s still some charges they wouldn’t explain. The sales person was very nice but wh More

by DEANDEINES
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 18, 2024

Aaron Chevrolet responded

This feedback is very concerning to receive. We strive for transparency and honesty in all our transactions, so it's disappointing to hear about your experience. We'd like the opportunity to address these issues directly with you and ensure everything is clarified properly. Please reach out at your convenience. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

May 13, 2024

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The service was excellent and love to do business with you in the future for sure More

by jdusmc79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy, Leslie Acevedo , Dina Castanon

May 13, 2024

Aaron Chevrolet responded

This is what we love to hear! Thank you for being an Aaron Chevrolet in Lake Elsinore customer!

April 14, 2024

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What a horrible dealership. I made a deal on a car over the phone and went in to buy it and they sold it the night before. Not a courtesy call, nothing. Aldo the manager was com More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Gandy, Brandy Atkinson, Aldo Aguilera , Dina Castanon, Jessie Gutierrez

Apr 22, 2024

Aaron Chevrolet responded

Todd, we are very sorry that the vehicle you were interested in was sold. This is never the experience we hope to offer, and your frustrations are understandable. We assure you we do not run our business to mislead our customers, and we would like the opportunity to make this right. My number is listed below if you like to provide any additional information before we are in touch. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

February 26, 2024

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Friendly atmosphere, clean ,respectful,choice of coffee and goodies,while car had been serviced, timely done. More

by jandltorres4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy , Dina Castanon

Feb 26, 2024

Aaron Chevrolet responded

Thanks for the positive feedback! We're glad you enjoyed your visit to Aaron Chevrolet in Lake Elsinore. Don't hesitate to stop by again if you need anything else!

February 16, 2024

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the survice was by far the best I have ever had anywhere without any dought. More

by leoandfreya
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2024

Aaron Chevrolet responded

It was our pleasure to assist you here at Aaron Chevrolet in Lake Elsinore. Thank you for your kind words and positive feedback!

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