Genesis Cruz
Genesis Cruz at Regal Kia Lakeland
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Genesis Cruz

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4
123 Reviews
4.4

123 Reviews

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123 Reviews of Genesis Cruz

November 22, 2024

Dealership Rating
Employee Rating

Very professional and transparency, helpful,accommodating and patience. I would love to recommend a friend or family member at Lakeland KIA. More

by janicew876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gelpi

November 19, 2024

Dealership Rating
Employee Rating

I had to wait a little bit longer for my car, but it was great service More

by sassygirl406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2024

Dealership Rating
Employee Rating

Advisors at the desk need to be more alert when they see people waiting and concerned about people issues. More

by arsalantariq02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

November 15, 2024

Dealership Rating
Employee Rating

Nice friendly Kind Nice friendly Kind Nice friendly Kind Nice friendly Kind honest honest honest More

by yalonda.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Horrible, Horrible, Horrible. Nah, I was just kidding. Love the entire service dept team, the tech and parts dept too ! The Broski - Jeremiah, Justin, Misty, The cashier Auntie More

by FADHILAH.ZEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Regal Kia has a variety of vehicles to choose from and they provide great service. More

by C_DRAGUSTINOVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie

November 10, 2024

Dealership Rating
Employee Rating

I like comeing to this location because your nice friendly, helpful,respectful & always getting the job done More

by carlandquad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you!

November 09, 2024

Dealership Rating
Employee Rating

Loved buying the car here but my last service you didn't fill my washer fluid, wonder what else was missed More

by ELLYSCHUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

November 09, 2024

Dealership Rating
Employee Rating

Very good service. Staff was very nice and understanding the during the whole time we needed a service. More

by María lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you!

November 06, 2024

Dealership Rating
Employee Rating

Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. More

by HUBSARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

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