Gene White
Gene White at Molle Toyota

Gene White

Warranty Administrator

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

not yet
rated
211 Reviews
not yet
rated

211 Reviews

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Dealership Experience

16 yrs, 6 mos

Industry Experience

39 yrs, 3 mos

Employee Video

211 Reviews of Gene White

January 28, 2022

Dealership Rating
Employee Rating

Made an appointment at 1:00 PM for an oil change and tire rotation with the promise of 30-45 minutes. My car was ready at 4:30 PM. The service was performed fine, but it felt like my appointment meant noth More

by svw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Molle Toyota responded

We would like to apologize for the inconvenience of the wait time to fix your vehicle. We were running behind that day. Please hang in there and we look forward to providing an improved experience on your next visit.

March 16, 2021

Dealership Rating
Employee Rating

Good experience having been coming for 20 years have 9 Toyota vehicles in the family this is my third Hylander and I love it . Always go to Molle for service. Your Brake jobs are too high but I am happy More

by MIKE@HOLLOWAYGRP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call!

February 18, 2021

Dealership Rating
Employee Rating

We're looking forward to the arrival in ~2 years of a Toyota EV. Sure hope the rumors of this are true. Our experiences in the Molle Service department have always been very good. More

by ENORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Molle Toyota responded

Thank you for your wonderful feedback! Have a fantastic day!

February 09, 2021

Dealership Rating
Employee Rating

I missed my early morning appointment and was able to get in later in the afternoon. I am grateful that this arrangement was made. As always, the service was excellent and I was given valuable information to More

by CATHERINERT
Recommend Dealer
Yes
Feb 12, 2021

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 28, 2021

Dealership Rating
Employee Rating

Excellent and rapid turn around time. Service rep Gene White handled my last minute drive in car problem. I was in and out with 45 minute period, More

by JHERNANDEZ310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

January 12, 2021

Dealership Rating
Employee Rating

Every time I visit Molle I found good hospitality, good help and good service. I like Molle but I would like to get good discount next visit, Toyota is the best. Thanks everybody! Iqbal. More

by ESQBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Laffoon, Jason Murray

Jan 13, 2021

Molle Toyota responded

Thank you for taking the time to share this positive feedback! Have a wonderful day!

December 22, 2020

Dealership Rating
Employee Rating

Very pleasant facility very clean. People are very polite I am very helping. I felt no pressure and no corrasion. I actually had a very good time buying my steprunner. More

by ORTELLA.WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Steve Hennecke

Dec 22, 2020

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

December 04, 2020

Dealership Rating
Employee Rating

Everything about the experience was first rate. I felt safe, secure, and heard. I always feel like the service professionals at Molle are on "my side" of the table and not working to push unwarranted ser More

by BWATSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Laffoon

Dec 15, 2020

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

December 02, 2020

Dealership Rating
Employee Rating

I love this dealership. Always friendly and extremely helpful. Gene in service kept me informed with a chipper voice and positive attitude. This is our 7th car from Molle More

by JOHNETTE0
Recommend Dealer
Yes
Dec 02, 2020

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Gene. We look forward to seeing you again soon.

November 29, 2020

Dealership Rating
Employee Rating

I had something break which is very rare, so rare they had to order the part. Installation went great but required 1.8 days to complete as it was buried inside the dash. They provided a free rental car More

by R.Weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Molle Toyota responded

Thank you for leaving our Service Team this great review. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Have a wonderful day!

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