Gene Panter | Page 2

Do yourself a favor if you value you money do not buy a car from these people super shady I bought a car from them to try and avoid shady dealerships but definitely not the case I got a used vehicle with j car from these people super shady I bought a car from them to try and avoid shady dealerships but definitely not the case I got a used vehicle with just over 100k miles a check engine light came on 15 minutes after I left didn’t think anything of it got back to Washington and the turbos were blow I asked for a refund or for them to fix it they informed me they would not do either and told me it was my fault for buying a vehicle with 100k miles didn’t know selling damage vehicles was ok 😂 this will probably be removed soon do yourself a favor and check the yelp reviews they can’t remove those xxxxxxxx do not get ripped off More

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Great experience getting the electric vehicle I wanted and working with Jaime was a breeze. Everyone was courteous and friendly from sales to financing to the back of the house. and working with Jaime was a breeze. Everyone was courteous and friendly from sales to financing to the back of the house. More

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Jamie Larios was amazing he answered all my questions, in which i had between cars. It was my first time buying a car, which is a very nervous task. But jaime had honest answers to my question and my dad! So which i had between cars. It was my first time buying a car, which is a very nervous task. But jaime had honest answers to my question and my dad! So friendly! Highly recommend! More

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Leo Lopez is AMAZING! We found this truck on their website called and talked to Leo. set up an appointment. When we pulled in the truck was at the door and so was Leo. we We found this truck on their website called and talked to Leo. set up an appointment. When we pulled in the truck was at the door and so was Leo. we went straight to test drive. We called insurance which took a few and Leo was so patient and understanding we wanted to cover our basis prior to signing. Paper work was signed and out the door we went. Leo Lopez was so friendly, and patient. I would definitely purchase again through Mr Lopez and recommend Carr chevrolet. More

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Took my truck in for a recall and to check out a rear end noise. They ended up replacing the rear leaf springs under warrantee. There was an issue and the tech ordered the wrong springs but they admitted a noise. They ended up replacing the rear leaf springs under warrantee. There was an issue and the tech ordered the wrong springs but they admitted and communicated this to me immediately. They overnighted parts from reno and was able to get the tech assigned to my truck to come in on his day off to complete the job. This is real dedication and is very appreciated. Clear and fast communication from Irvin was very appreciated. When the repair was completed I noticed my steering wheel was turned right 10 degrees or so while going straight. Irvin was able to get a tech to align the truck the next morning (Free). I am unsure how it got misaligned but it didn't have this issue when I dropped it off. Irvin didn't question the issue and showed a great deal of trust in me telling him about the situation. More

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BE WARNED! !!!!!!! Lying sales men and women. I bought a used truck and paid cash. They did not show me anything on the truck NO SERVICE RECORDS,NO SAFETY INSPE !!!!!!! Lying sales men and women. I bought a used truck and paid cash. They did not show me anything on the truck NO SERVICE RECORDS,NO SAFETY INSPECTION, or what they did to the truck if ANYTHING. They didn’t even change the oil because it wasn’t due from the previous owner for another 3000 miles. Priced like it was in great shape so it SHOWED UP AS A GOOD DEAL But when I got there and the key less entry did not work !!!! I had to use the key to unlock and lock the truck. So I REPLACED THE BATTERY IN THE FOB MY SELF !!!!! and it had scratches and two tires in need of replacement. No floor mats. No keys to the nice truck box they pictured it with. VERY HORRIBLE VEHICLE PREPARATION TO GET IT READY TO SELL TO A CUSTOMER TO BEGIN WITH. I was unable to pick the truck up for two days due to me having to find a ride to pick it up. I lived 2.5 hours from the dealership. I got there to pick up the truck and it was not even cleaned from the test drives She said it was my fault because I didn’t call that day and tell her I was on my way to pick it up. I CALLED HER THE DAY BEFORE AND THE DAY BEFORE THAT SO THATS 2 DAYS NOTICE AS FAR AS I WAS CONCERNED AND THE TRUCK WAS PAID FOR AND SITTING THERE FOR 2 DAYS BEFORE I COULD PICK IT UP. MORE LYING !!! and they could not even put any gas it. They left the truck with a 1/4 tank of gas. And After signing papers they called the sales person over the paging system to congratulate them on the sale and walked me right out the door !! I know it’s because they got what they wanted. Did not even ask me if there was anything I needed before getting on the road for 2.5 hrs home. CARR DEALERSHIP AND ITS EMPLOYEES DO NOT CARE ABOUT THERE CUSTOMERS ONLY THE BOTTOM DOLLAR. IN NO WAY DID THEY TRY TO TAKE CARE OF ME OR CARE ABOUT ME AS A PERSON. THIS IS A SHADY DEALERSHIP WITH LYING SALES PERSONNEL. SINCERELY MR CHRISTOPHER A.BORREGO SR. More

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Absolutely loved this dealership! Leo is great and did everything he could to get me exactly what I wanted. Melinda in sales is so sweet. They both made my experience buying a car so Leo is great and did everything he could to get me exactly what I wanted. Melinda in sales is so sweet. They both made my experience buying a car so easy and stress free! I will definitely be coming back here whenever I need a new car! More

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My experience purchasing and trading in my van this week was smooth. Ari Bedkoe was incredibly helpful, patient, kind and engaging. He was not at all pushy. He listened and was respectful, especially in re was smooth. Ari Bedkoe was incredibly helpful, patient, kind and engaging. He was not at all pushy. He listened and was respectful, especially in regards to the things that were important to me. More

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This was my 3rd truck purchase from Carr Chevrolet, and once again, they did not disappoint! They make the whole process very easy! once again, they did not disappoint! They make the whole process very easy! More

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HORRIBLE customer service. . I called to make an appointment to take my car in for an oil change only to be told that I didn’t need an appointment..i asked what time service . I called to make an appointment to take my car in for an oil change only to be told that I didn’t need an appointment..i asked what time service opens and was told 8am and if i got there early i should be in and out no problem…I arrived at 755 and pulled in at 8am only to be told that they were a couple of hours out on appointment vehicles. I’m not waiting that long for an oil change and since i came from Vancouver it’s not like i could just run it back over later. I requested a call back from their service manager to express my concerns but of course never heard back. More

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