Gene Kociuba
Gene Kociuba at Hessert Chevrolet

Gene Kociuba

Management

Hessert Chevrolet

6301 E Roosevelt Blvd
Philadelphia, PA 19149

3.4
5 Reviews
3.4

5 Reviews

Write a Review

5 Reviews of Gene Kociuba

November 02, 2025

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Employee Rating

Good service on time good customer service never had no problems with being service good More

by Vivianrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Hessert Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 19, 2025

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Employee Rating

They are very polite and friendly the facility is very clean at my part I don’t have nothing negative to say. More

by jenovi69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Hessert, Jamie Hessert

Oct 21, 2025

Hessert Chevrolet responded

We're so pleased to read this positive feedback! Thanks for choosing Hessert Chevrolet, and we hope to see you again soon!

October 02, 2025

Dealership Rating
Employee Rating

If you want someone to help you buy a Chevrolet, don't go to the inveterate liar who sold me mine: Thomas MC CAUSLAND. He's the worst liar I've ever met in my life. Beware of his rhetoric, for that's w More

by jun.007.usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Hessert, Jamie Hessert

Oct 27, 2025

Hessert Chevrolet responded

We take claims like this very seriously, and we are disappointed to see such a concerning review. I would like to hear more about your specific situation in order to better address your concerns and provide any necessary support or assistance. Please consider reaching out to me so that we may discuss what happened during your purchase process and how we can work toward a resolution that meets your expectations. Thank you for sharing this feedback with us. Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

Oct 31, 2025

jun.007.usa responded

Ladies and Gentlemen, First of all, I'd like to thank you for considering my case. Forgive me for taking so long to reply to your e-mail, because first I had to think and calm down a bit. Here's a summary of the situation : I love the Chevrolet brand. I just bought my second Chevrolet in last September, as a prelude to my birthday, which I was supposed to celebrate on October 29, 2025. And then, as if by magic, your team ruined everything, making me buy a car with much less technology than the one I had before. When I spoke to them about it, they told me that my choice had already been made, since I had already signed the papers. It's worth noting that I hadn't even had a chance to do the test drive. They took advantage of me, making me believe something that is not the case at all. Now I find myself driving around in a car I don't like, that I'm obliged to pay for, and it's all because of your team who abused my trust.

August 14, 2025

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Employee Rating

No nonsense dealership. Everything that was done to this vehicle was done in a timely manner and done right. More

by Denny J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Hessert Chevrolet responded

Denny, thank you for sharing your experience with our service team! We appreciate your business here at Hessert Chevrolet!

July 17, 2025

Dealership Rating
Employee Rating

Worst then mall chevy and they where the worst around. called to make sure they worked on gmc and said yes made appointment switched over all me tools and took in went over all the problems and recalls sai More

by Joe h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Hessert, Jamie Hessert

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