Gene Kakoma
Gene Kakoma at EchoPark Automotive Houston (Southwest Freeway)

Gene Kakoma

General Sales Manager

EchoPark Automotive Houston (Southwest Freeway)

10050 Southwest Fwy
Houston, TX 77074

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12 Reviews
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12 Reviews

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12 Reviews of Gene Kakoma

June 22, 2025

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Employee Rating

The Salesman was very professional and knowledgeable. Very kind and patient with me making my decision.Thank you so much providing me with Wonderful Customer service!! More

by AnnaLou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Breton-Santin, Nikki Correll , Tolis Vazquez

Jun 22, 2025

AnnaLou responded

Thank you Rafael Breton/Santin!! Thank you Gene Kakoma!!

December 01, 2024

Dealership Rating
Employee Rating

Rafael was very detailed and very efficient. Gene was informative as well. I was there for an hour the most. Thank you all so much! More

by sharmoniquefuller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Breton-Santin

December 18, 2023

Dealership Rating
Employee Rating

The vehicle selection was impressive, however, no one I encountered introduced themselves to me or offered a handshake. More

by Thevelafella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kareem Wright, Few properly introduced themselves or wore a name badge or offered their business card so I didn’t know many names.

October 27, 2023

Dealership Rating
Employee Rating

My experience purchasing a car from EchoPark was excellent. Gene Kakoma helped me and I highly recommend working with him to purchase your next vehicle. The car is amazing. I couldn't be any happie More

by mukamusoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christy Leal

October 27, 2022

Dealership Rating
Employee Rating

They are kindly taking care of your all questions and no surprise items/topics at the end, no drama no show just a serious management of the process. Good hands! More

by cenkpala
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Parker, Rafael Breton-Santin, Joseph Malbrough , Tolis Vazquez, Michael Zeh

Nov 02, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi, Cenkpala we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway)! Let’s stay in touch. Please reach out if you need anything else, we’d love to help.

October 21, 2022

Dealership Rating
Employee Rating

Finance manager Natalie lies and gets other employees to lie with her, very disrespectful too More

by 000000
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Natalie

Oct 24, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hello, thank you for taking the time to provide this feedback. I would love the opportunity to speak with you in order to gain more insight. If you are willing, you can call me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manager Cell: 281-979-6056 Christina.Robinson@echopark.com

July 13, 2022

Dealership Rating
Employee Rating

Ashly Dominguez was an excellent sales person with great customer services , she went above and beyond to meet my needs on the specific car I wanted .She was able to get me fully protected with my monthly p More

by stephanyangelynn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Breton-Santin , Ashly Dominguez

Jul 15, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi Stephanyangelynn13, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston (Southwest Freeway)

Jul 15, 2022

stephanyangelynn13 responded

Like wise

March 11, 2022

Dealership Rating
Employee Rating

Gilbrione Bridges was our salesman and did a great job at everything, I will recommend him to everyone I know looking to purchase a vehicle. My first time at this dealership and I was a satisfied customer, s More

by morales.jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gil Bridges

January 29, 2022

Dealership Rating
Employee Rating

Best of the best sales person always ask for Kenneth he gets the best deals out their More

by Isaacvega96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Parker, Kenneth Burke , Jacqueline Silva, Tolis Vazquez

January 14, 2022

Dealership Rating
Employee Rating

Kenneth made the entire buying process very smooth and painless. Very professional and polite, and did everything with good humor and with our budget and concerns in mind. More

by Gcates357
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

1

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