Gena Sanchez
Gena Sanchez at Lake Ford
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Gena Sanchez

Collision Center Manager

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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4.7
134 Reviews

Dealership Experience

23 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

4.7

134 Reviews

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134 Reviews of Gena Sanchez

August 14, 2024

Dealership Rating
Employee Rating

Treavor exceeded all my car buying expectations. He was honest up front and not pushy. I would recommend him to anyone who is currently in the market for a new/used vehicle. He also followed up with More

by Pierre Burgess
Sales Price Transparency
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Recommend Dealer
Yes

May 13, 2024

Dealership Rating
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Everybody is so friendly and helpful! They made buying a vehicle very quick and painless. Definitely recommend! More

by shudson3585
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Strickling, Treavor Sellnow , Anthony Neuses

July 12, 2023

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Fast courteous and professional service Timely and accurate projection of completion of service. Will recommend to friends More

by Cindyinmilwaukee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Jim Bramel , Craig Prochaska

July 12, 2023

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I think they have been very good, however lately I have felt rushed and that I’m only going to get the bare minimum of service. I believe each time that this could improve though. There are several great More

by chall3n
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2023

Lake Ford responded

Thank you for sharing your feedback with us. We truly appreciate your positive sentiments about our team's overall performance. We apologize if you've recently experienced any sense of being rushed or receiving minimal service. Please know that your satisfaction is important to us, and we are committed to addressing this concern to ensure your experience consistently meets your expectations. We value your loyalty and will work diligently to improve your experience moving forward. We're grateful for your support and look forward to exceeding your expectations in the future. If there are specific instances or suggestions you'd like to share to help us improve, please feel free to do so.

July 02, 2023

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Great dealership. Absolutely the best in Milwaukee. Doing business with them for many years. Thank you guys More

by Hussein
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Dan Baumann, Ryan Heine , Craig Prochaska

June 22, 2023

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The staff was great and the body shop made my equinox look brand new was worth the wait More

by davidgalaszewski
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Allyson Gritzuk

June 09, 2023

Dealership Rating
Employee Rating

There aren’t any bad things I can say. Craig P is the absolute best service rep. He’s always honest and prompt and that alone is worth it’s weight in gold. I love the lake ford team, that’ More

by mustard994
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Strickling, Jessie Schumacher , Craig Prochaska

May 26, 2023

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Employee Rating

Although my car was deemed a total loss in the end. The collision team at Lake Ford went above, and beyond expectations. They even supplied me with a loaner car while my car was in the shop. Thank you More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allyson Gritzuk

May 22, 2023

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Employee Rating

The staff was very helpful and service was great and my truck came back spotless and the paint matched perfectly. Definitely would use Lake Ford again. More

by marclvora
Service Price Transparency
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Recommend Dealer
Yes

April 27, 2023

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Employee Rating

Very professional and they did a great job keeping me up to date with the progress of my vehicle. Also had a great cutesy car snd really appreciated that. Plus the work on the vehicle is excellent, can not More

by Kdb4161008
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allyson Gritzuk

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