Gaurav Chauhan

Jeff was knowledgeable and has impeccable customer service skills. I never felt like he was pressuring me and gave me plenty of options to work with. 3rd car I lease from this dealership and it’s clea service skills. I never felt like he was pressuring me and gave me plenty of options to work with. 3rd car I lease from this dealership and it’s clear why! More

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Great experience, Jeff Lewis and manager Larry helped me so much with buying my first car. Wouldn’t change a thing in how the process went. Will be recommending to friends and family who are searching for a so much with buying my first car. Wouldn’t change a thing in how the process went. Will be recommending to friends and family who are searching for a car! More

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Route 1 Hyundai provides excellent service to customer. I have been advised for all necessary items. I have been advised for all necessary items. More

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Excellent service from a friendly and knowledgeable team. They were helpful and honest throughout the process. They were helpful and honest throughout the process. More

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Chet, our salesman was great. He had us in and out with our new car in a very timely manner. Also, Gaurav in finance made the paperwork go smoothly so we could be on our way. Than He had us in and out with our new car in a very timely manner. Also, Gaurav in finance made the paperwork go smoothly so we could be on our way. Thank you. We will be returning More

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Josh was very helpful and understanding. He was patient and had a thorough understanding of our needs. He is an asset to your dealership. He was patient and had a thorough understanding of our needs. He is an asset to your dealership. More

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The selection in this dealership is great. Everyone is very polite and considerate. They explained everything thoroughly. I will recommend to my friends Everyone is very polite and considerate. They explained everything thoroughly. I will recommend to my friends More

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Josh, our sales person was excellent. He was very patient and knowledgeable about what we wanted. He explained it so well. We felt very comfortable with him. He is an excellent asset He was very patient and knowledgeable about what we wanted. He explained it so well. We felt very comfortable with him. He is an excellent asset to your dealership. We feel he would treat all interested buyers with the same respect he afforded us. More

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Friendly sales people. Good service. They went out of their way to get the vehicle I requested. Good service. They went out of their way to get the vehicle I requested. More

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The sale man Michael Patrick was very helpful and supportive throughout the purchasing process, however the finance personnel (Guarav Chauhan) was very rude, unprofessional, not honest & forthright t supportive throughout the purchasing process, however the finance personnel (Guarav Chauhan) was very rude, unprofessional, not honest & forthright throughout the financial and finalizing process. We have repeatedly declined all optional insurance but he still added these optional and unnecessary items without disclosing that they were optional. When we reviewed the contract at home & spent time to read it carefully that's we found out that he has added them anyway. He also did not print out the purchase agreement while we were in his office and stating that there were problems with the printer which provides all details and disclosures. He was able to print other papers but not the purchase agreement showed that Gaurav was intentionally deceive us. My husband was able to obtain the purchase agreement paperwork's when he came back to the dealership and confronted Gaurav 2 days later on the optional value shied and gap insurance. Overall, we like the experience with Michael Patrick and the dealership as a whole but Gaurav's style of unprofessional and unethical personalities will not provide your dealership with many future sales or recommendations. He stated that he just started working there so I believe he should get better training in order to provide the best customers service and satisfaction to your dealership. Btw, we will cancel all the optional value shield and gap insurance More

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