Gary Smith
Gary Smith at Heiser Ford Lincoln
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Gary Smith

Lincoln Concierge

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Gary Smith

April 28, 2025

Dealership Rating
Employee Rating

Excellent customer service in the service dept. when I arrived for my scheduled appointment, I was immediately welcomed and promptly processed. I was also given a ride home, and my vehicle was deli More

by scorpiocs52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tennessee

Apr 28, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 24, 2025

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Employee Rating

Best vehicle buying experience ever! ! Excellent staff to deal with and very knowledgeable. This was truly an enjoyable example of "How it should be done". My opinion is Heiser sets the More

by MLIBBIN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Apr 24, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad to hear this! Please know, we are greatly appreciative of your business at Heiser. Congratulations on your new vehicle and happy driving!

April 12, 2025

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Employee Rating

My service experience was very poor. Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car More

by Jfitzsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ellianna Haliga

Apr 15, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 29, 2025

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Employee Rating

Heiser Ford is one of the better companies that I’ve worked with. Give them a try for yourself, every one is looking for what works best for them, from a company, find the one that works best for you, i More

by wintoloose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Mar 29, 2025

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 21, 2025

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Employee Rating

Heiser Ford is a great place with great customer service. And they care about your car too More

by chall30
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words. At Heiser Ford, we care about our customers and their cars! We appreciate you choosing Heiser Ford Lincoln for service!

March 07, 2025

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Employee Rating

The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealersh More

by KMATTHEWS74
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

February 09, 2025

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Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 31, 2025

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Employee Rating

Excellent service. Friendly, prompt, and very cost friendly. No pain, no hassles. They take care of everything so you don’t have to! More

by cmeucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Formico

Feb 02, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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