Gary Smedstad
Gary Smedstad at Niello Acura
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Gary Smedstad

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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5.0
63 Reviews

Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

Dealership Experience

17 yrs, 4 mos

Industry Experience

34 yrs, 10 mos

5.0

63 Reviews

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63 Reviews of Gary Smedstad

August 16, 2024

Dealership Rating
Employee Rating

My experience at Niello Acura was great! ! The staff were amazing, kind, helpful and fun to work with!! It was definitely one of the best car buying experiences I have had!! More

by GIRLYGIRLRACER_95
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

August 15, 2024

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The experience I had at Niello Acura was very pleasant,fun, easy and not stressful More

by GIRLYGIRLRACER_95
Trade-in Experience
Recommend Dealer
Yes

January 28, 2024

Dealership Rating
Employee Rating

Overall, a very good experience. Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well More

by dcaldous1173
Purchase Time
Recommend Dealer
Yes

July 10, 2023

Dealership Rating
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They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. More

by shirleenmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Josh Gustafson

July 07, 2023

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Employee Rating

Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 06, 2023

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Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 02, 2023

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Employee Rating

Excellent service and very nice people. I’ve always enjoyed the kind services of Neilo Roseville More

by NAVEENSMAHIL
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2023

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We have had Mr. Smedstad since 2011 and he is the absolute best. The top of the heap. More

by SAMUELSANDERS
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2023

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Always get great service when I have to bring my car in to get serviced More

by CHERYL5858
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 02, 2023

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Employee Rating

Top notch in all areas. The text updates of service progress are useful. I value an included carwash. More

by g-d1976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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