Gary Luu | Page 8

My review of Lexus of Stevens Creek It’s difficult to buy a new car when you’re a female by yourself. Your guard is up and you feel that you’ll be taken advantage of somehow. At least It’s difficult to buy a new car when you’re a female by yourself. Your guard is up and you feel that you’ll be taken advantage of somehow. At least that’s been my experience in the past .. until I came to Lexus of Stevens Creek. Warm and welcoming (walked in to the smell of fresh baked cookies .. hello? is this a car dealership?). My salesman was Ryan Schrantz who was the most patient, attentive person who answered all of my questions and concerns. If I texted or called, I got a quick response. I believe that he genuinely cares about Lexus and about his customers. I can’t say enough good things and highly recommend him. When buying cars in the past, all goes down the drain once I enter the finance manager’s office to sign papers but not this time! Gary Luu was so pleasant, explained everything, didn't make me feel 'hustled', he even gave me a hug when I left with my new car! I’ll never buy anything but Lexus and never from anywhere else! More

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Ryan Schrantz is the best! I bought a Lexus from Ryan Schrantz. After I met him for the 1st time, I decided that I would only work with him. He is knowledgeable, polite, honest I bought a Lexus from Ryan Schrantz. After I met him for the 1st time, I decided that I would only work with him. He is knowledgeable, polite, honest & helpful. I can't say enough about his whole approach which is very professional. Had the occasion to visit another Lexus dealership to look at a car Stevens Creek did not have on their lot. It was awful--a completely different experience with high pressured salesman. Ryan is fine young man in every way. I will recommend him to my friends. I also had a very good experience with the entire team and dealership. I liked Gary Luu,, the Finance Manager. However, I paid cash for the car, and they lost my check. I had to cancel the first check, and rewrite- it--a small inconvenience. It gave me an opportunity to say "hello again" and ask some questions about my car. Jean Lund-Drew More

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Our friend recommended Vincent Nguyen to us and we talked to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge a to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge about cars. He helped us to find the one we like. If you are looking for a Lexus go to see Vincent Nguyen. More

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Gary was very nice to work with. He was not too pushy but provided information proactively and helped us in test driving various cars. He worked with us to meet our budget. After the sale was done he took ti provided information proactively and helped us in test driving various cars. He worked with us to meet our budget. After the sale was done he took time to explain the features of the car. My husband and I apprecaite all his help. He made our car purchase experience pleasant and awesome! More

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