Gary Lau
Gary Lau at East Tennessee Ford

Gary Lau

Finance Manager

East Tennessee Ford

2712 North Main Street
Crossville, TN 38555

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Gary Lau

June 01, 2025

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Employee Rating

Tyler Weaver was so good I would go to him any day when I need a car or if anything goes on with my car and I would send people his way..... More

by CATHYCHILDS7
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2025

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EVERYONE W AS HELPFUL AND MADE IT EASY TO PURCHASE OUR VEHICLE[. MADE SURE WE UNDERSTOOD EVERY STEP OF THE WAY. More

by d.sharts
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Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh, Andrew Authier

May 31, 2025

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Great dealership and friendly personnel. Happy with the work that is performed on my Edge and Escape. More

by dlrrobak
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Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh, Andrew Authier, Doug Coomes, Collin Abston , Will in service.

May 27, 2025

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Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. More

by cyberscrew2
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Recommend Dealer
Yes

Other Employees Tagged: Doug Coomes, Collin Abston

May 26, 2025

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East Tennessee Ford has top notch service and customer experience. Love the service, sales & finance team. They go above and beyond to make things right. More

by PSSCHILLING
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Authier

May 17, 2025

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This is our second vehicle purchase from East TN Ford, and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free exper More

by KENDRAHARRIS7763
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Recommend Dealer
Yes

Other Employees Tagged: Collin Abston

May 17, 2025

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This is my 6th car from this dealer, great experience every time. Always have good selection of vehicles More

by ZONITE_62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Authier, Doug Coomes, Collin Abston , Justin in sales

May 14, 2025

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Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. More

by STOVERWADE
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Recommend Dealer
Yes

May 13, 2025

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Fair, honest willing to make a fair deal Employee pricing has changed still a savings though not big Justin the sales man was honest and upfront More

by TOMRACKLYEFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Authier, Collin Abston , Justin outstanding!

May 12, 2025

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Excellent service an excellent repair service I will always deal with East Tennesse Ford Thank You so much More

by JABONE0
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Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh, Doug Coomes

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