Gary Hayes

They care of their customers. I had a two day appointment which included scheduled maintenance and paint shop for a minor scratch. No problem getting a courtesy vehicle!! Work co I had a two day appointment which included scheduled maintenance and paint shop for a minor scratch. No problem getting a courtesy vehicle!! Work completed on time and professionally done. Great shop... More

by olin.howard Verified Customer Verified Customer

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The customer service was friendly and helpful with the service update along what any problems that might arise service update along what any problems that might arise More

by wbrowner Verified Customer Verified Customer

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Great service team. Friendly, informative and high quality service. Very pleased with the experience and the team Friendly, informative and high quality service. Very pleased with the experience and the team More

by teramoor Verified Customer Verified Customer

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Great service department. Everyone there was very friendly and my vehicle was serviced in a timely manner. Everyone there was very friendly and my vehicle was serviced in a timely manner. More

by CAMCKENZIE101 Verified Customer Verified Customer

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I am very disgusted with the explanation of the annoying sound of the Camera shutter opening and closing. My daughter researched the issue, only to find MB has detailed information on reducing the sound.Als sound of the Camera shutter opening and closing. My daughter researched the issue, only to find MB has detailed information on reducing the sound.Also the Service team shared none of this information after 3 visits. While we understand it is a flawed design unanticipated by MB, we would have expected a better explanation as well as understanding the problem. Also the car was sitting out in the snow and was not cleared off, When it was brought around to me. More

by Gwen AdamsKyles Verified Customer Verified Customer

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Crew are always helpful and courteous. Ability to wash my car is a real plus. Ability to wash my car is a real plus. More

by DONNAWENKER Verified Customer Verified Customer

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The service department at this dealership is equally as good as any other service that I have visited; better than most. good as any other service that I have visited; better than most. More

by daddio65 Verified Customer Verified Customer

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Quick, efficient. Great service! Option to use a loaner vehicle is also a great sign of customer hospitality. Great service! Option to use a loaner vehicle is also a great sign of customer hospitality. More

by Timzbrown9000 Verified Customer Verified Customer

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I absolutely loved the service and the professionalism that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… More

by PROPHETJOSHUA Verified Customer Verified Customer

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When they work on my cl 65 amg I know they will fix it and get it back on the road asap. They are knowledgeable and understand the professional excellence that Mercedes expects from there service technici and get it back on the road asap. They are knowledgeable and understand the professional excellence that Mercedes expects from there service technicians. Your service advisors are knowledgeable and keep me informed on the progress of my repairs. The parts that are used for repairs are genuine Mercedes Parts which I know are the best parts for my vehicle. I am also very confident that the problem with my vehicle has been repaired. They do a great job of making sure my car is road ready. If anything else comes up during inspections they notify me immediately with Quotes for repairs. I know that when my wife drives the car it will be safe and reliable so I can relax and not worry. More

by kdp1960 Verified Customer Verified Customer

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