Gary Garofalo
Gary Garofalo at Viti Mercedes-Benz

Gary Garofalo

Sales Consultant

Viti Mercedes-Benz

975 Fish Rd
Tiverton, RI 02878

5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Gary Garofalo

December 07, 2025

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Employee Rating

My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their l More

by lordrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Lacasse

November 26, 2025

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Employee Rating

The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercede More

by 13cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Dame, Aaron Lacasse , Danny Martinez

Nov 26, 2025

Viti Mercedes-Benz responded

Hi 13cars, Thank you so much for taking the time to leave this amazing 5-star review for us! We sincerely appreciate your business for these past three years, and are thrilled to hear that you always have such a great experience working with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

November 22, 2025

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Employee Rating

For initial encounter, I felt no pressure…actually best experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to u More

by lchaves5625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Viti Mercedes-Benz responded

Hi lchaves5625, Thank you so much for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience working with our sales and service teams. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

October 29, 2025

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Employee Rating

It has always been a pleasure dealing with this dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there. More

by judywaniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

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Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues mad More

by Jlehane55
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Dame , Jon Lehane and even his other colleagues came out to congratulate me on my purchase. Jon even taught an old man how to use Apple Play. That’s almost a miracle.

Oct 10, 2025

Viti Mercedes-Benz responded

Hi Jlehane55, Thank you for taking the time to leave these amazing reviews for us! We're absolutely thrilled to hear that you had such a great experience getting your pre-owned GLE 350. Congratulations on your new purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

June 28, 2025

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Employee Rating

I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and th More

by richardctrue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Lehane

Jun 30, 2025

Viti Mercedes-Benz responded

Hi richardctrue, Thank you for taking the time to leave this amazing review for us! We are thrilled to hear that you always have such great experiences while working with our team. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continuing servicing you for many more years to come!

Jun 28, 2025

richardctrue responded

Viti Mercedes-Benz Jun 28, 2025 richardctrue I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is always willing to go the extra mile to make sure that I am 100% satisfied. Highly recommend if you are in the market or need to an effortless service experience. Best of the Best!

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