Gary Doucette | Page 8

Sent several dealers a e-mail stating we were shopping for a used FJ. Gary at RT 44 was the first to contact us. He let us know they had one. Several minutes later he called back to tell us not to make th for a used FJ. Gary at RT 44 was the first to contact us. He let us know they had one. Several minutes later he called back to tell us not to make the trip as the manager had taken it home. Most dealers would have let us drive up there and try to sell us something else. Half hour trip. We ended up going Monday night. He called to see if we were coming, which we were almost there. When we pulled up it was waiting out front. Unfortunatley, it had no rack. Deal breaker. He checked and said he would have one installed. After some negotiation we struck a deal. Very painless. In about an hour they had it detailed and ready to drive home. Brought it back up Friday, they installed the rack and redetailed it and alighned it. Awesome Job. Joel was also very helpful with the finance end of it. More

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I cannot thank these two gentlemen enough for all their hard work and their sincere professionalism. Mr. Doucette was kind, knowledgeable, non-judgmental and genuinely compassionate. He spent a lot o hard work and their sincere professionalism. Mr. Doucette was kind, knowledgeable, non-judgmental and genuinely compassionate. He spent a lot of time with us, gave us options when we thought we had none, and was patient with our questions and concerns. We never felt pressured or hurried. We liked him immediately and found that because of his approachable and kind demeanor, we trusted him. We were unable to buy a brand new Corolla, so we bought a used 2010. Gary listened to the things we were concerned about and when we took delivery,the car looked like and ran like a brand new one! Mr. Lanczycki did the finance part. I know he worked very hard to get us our financing and we truly appreciate everything he did. It was a so nice of him to come out to the parking lot to congratulate us when we picked up the car. We bought a new Yaris at Route 44 in 2008. Our experience was good then, and that is why we came back to Route 44 Toyota when we decided to upgrade to a Corolla. I would highly recommend this dealership to anyone. Thank you Route 44 for everything. I love the Corolla! :-) and my Calendar! More

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