Garret Olson
Garret Olson at Ken Garff Mercedes-Benz of Salt Lake City
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Garret Olson

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Garret Olson

April 06, 2025

Dealership Rating
Employee Rating

Always kind. Every time I need ,I get advise. Always calling back when asked to do so. Taking good care of customers. More

by OTTOWICZ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Seely

Apr 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 01, 2025

Dealership Rating
Employee Rating

Garrett did an excellent job at keeping me in the loop. And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great More

by SUZEWEIR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, Daren Peterson

March 26, 2025

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Great service Garrett was great at keeping me informed on my car and what was going on More

by wey.jana
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 24, 2025

Dealership Rating
Employee Rating

I wasn’t happy that they were unwilling to take responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . More

by Mimi
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Angela Heaps

Mar 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Angela Heaps, Service Manager angelah@kengarff.com

March 15, 2025

Dealership Rating
Employee Rating

Service was 2400. 00 and the issue is still flashing on my screen. Advisor fine More

by fguerrero2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Dave Bennion, General Manager daveb@kengarff.com

March 11, 2025

Dealership Rating
Employee Rating

My service advisor has been incredible in assisting me with all of my cars. I gave him a gold star. More

by GLYMED1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 12, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 09, 2025

Dealership Rating
Employee Rating

Garrett and the team has been good and helpful for me. I would say they are better customer service and helpful more then Farmington dealership was. More

by Kevin
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Recommend Dealer
Yes
Mar 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 18, 2025

Dealership Rating
Employee Rating

Garrett is amazing and very helpful. Love him. KG is very lucky to have him More

by JULIE51
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Recommend Dealer
Yes

February 15, 2025

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Employee Rating

Dealership opened early and promptly attended to my need and concerns. The gentleman was courteous and didn’t hesitate to ask me for any questions. Very nice and place smells a bit need air freshness? Other More

by tri_email
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Service Time
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Recommend Dealer
Yes

February 11, 2025

Dealership Rating
Employee Rating

Team was great to work with and as always very responsive and helpful with all questions More

by tgeorge
Service Price Transparency
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Recommend Dealer
Yes
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