Garret Garret
Garret Garret at Ken Garff Mercedes-Benz of Salt Lake City
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Garret Garret

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Garret Garret

November 04, 2024

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Employee Rating

Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 03, 2024

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Employee Rating

The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated More

by stefaniblayden
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Braiden Draper

Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 28, 2024

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Employee Rating

Very professional and courteous service. General maintenance issues handled and solved within a day. Garret the rep was on top of things and kept me informed every step. More

by shawn93
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Recommend Dealer
Yes
Oct 28, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 27, 2024

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Amazing and communicated well. Felt they had my best interest, and were very open and honest. More

by aguilarjesse619
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Oct 28, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 26, 2024

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Employee Rating

Your dealership has been responsive and effective in towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times. More

by Spinner
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 16, 2024

Dealership Rating
Employee Rating

My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer serv More

by JUANCARLOSMORALES7.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Hoffman

Oct 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 07, 2024

Dealership Rating
Employee Rating

did what they said they would do in a timely manner. bought the a&b package together to save $ More

by JONERICKSEN07
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 29, 2024

Dealership Rating
Employee Rating

My adviser Garrett was cordial and helpful. . I do all my car services at the Mercedes dealer so to me is important to have good customer service. More

by jepslc12
Workmanship
Service Time
Recommend Dealer
Yes
Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 29, 2024

Dealership Rating
Employee Rating

Garrett was great he kept me posted had my car clean . great service would definitely come back again More

by AGUIRRE-LITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 24, 2024

Dealership Rating
Employee Rating

Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptiona More

by ally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Sep 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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