Gardner Cook

Buying our certified used car was the most very best experience we had. Upfront Honesty very easy and Smooth Process. Thanks to the mercedes-Benz team at the Salt Lake dealership. A special shoutout t experience we had. Upfront Honesty very easy and Smooth Process. Thanks to the mercedes-Benz team at the Salt Lake dealership. A special shoutout to Gardner C. He was very Professional Respectful and very hard to get us the best deal. Thank you very much! Kelly and Christina S. More

by kellysmith38 Verified Customer Verified Customer

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Wonderful experience overall. Rozzi and Gardner made everything a total breeze! Will definitely buy more cars in the future. Rozzi and Gardner made everything a total breeze! Will definitely buy more cars in the future. More

by scottkimball Verified Customer Verified Customer

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Everything is going well so far. Excellent customer service and the finance department. Thank you Gardner and Rossi for making my experience positive Excellent customer service and the finance department. Thank you Gardner and Rossi for making my experience positive More

by Maggie McDade Verified Customer Verified Customer

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The team there is awesome! They had great communication and provided updates on the status of the serivice. They had great communication and provided updates on the status of the serivice. More

by Ben Verified Customer Verified Customer

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I have purchased a vehicle from this dealership and after two months of horrendous experience from the sales person all the way to the management I could say the sales sales person at least is very tentative two months of horrendous experience from the sales person all the way to the management I could say the sales sales person at least is very tentative and willing to communicate. I’m expecting to rectify the supercharger adapter was send it out to me, which is a never got it been lost by UPS send a picture to me which is I send the proof back to the sales person to to prove that the UPS send that two picture for the same item with a different tracking number which on that day happened to I receive another item from a different company and I sent all that proof to the sale person to speak to UPS even said my text the other day didn’t bother even Reply. In addition from the sales all the way up to now is the experience was horrible. They send the car out to me have a lot of swirl on the car and I have to fight them to pay for correction of the painting. They didn’t even pay the full amount I have to contribute it, that’s how bad they are. They blame me to the poor sales person. I even attempt to speak to General manager, which I did. He promised to call back. He never did, which is odd for a general manager . I also speak to the sales department general manager, Brett Robson, which is he’s terrible every time they try to blame the salesperson which is very difficult since they are over seeing him and if he’s making a mistake, they should correct it so please please stay away from this place don’t buy any cars from them specially, from out of state that’s where I am . I fly there and told them when I’m arriving, but they were making an excuse for the wasn’t ready and didn’t allow me to see the car either. And I trust them to send me a car without having any any swirl on the paint and didn’t do that the tenting right. Just stay away from them I think shame on them More

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We sent a text to the dealership and were assisted by Gardner, he was knowledgeable, professional and very helpful. Gardner, he was knowledgeable, professional and very helpful. More

by bobaritos Verified Customer Verified Customer

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Gardner was fantastic in taking us through the process in getting into our 2024 GLE 450e. The dealerships willingness to understand what customer service means sets them apart. getting into our 2024 GLE 450e. The dealerships willingness to understand what customer service means sets them apart. More

by knight14932 Verified Customer Verified Customer

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The salesman was very responsive to my email all the way through out the sales. Listen to my concerns and answering all questions concerns I have through out the sales. Listen to my concerns and answering all questions concerns I have More

by Kardo Abdullah Verified Customer Verified Customer

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Alan was gracious and accommodating. Mercedes of Salt Lake City took the headache out of dealership transactions. Mercedes of Salt Lake City took the headache out of dealership transactions. More

by mattytayo94 Verified Customer Verified Customer

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Very positive experience. Sales team and Finance team were very helpful and answered all of my questions. I never felt pressured. They allowed me to take the time I needed to Sales team and Finance team were very helpful and answered all of my questions. I never felt pressured. They allowed me to take the time I needed to make the purchase. More

by troy55 Verified Customer Verified Customer

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