Gail Cooper

Oh Dear... Normally my husband was in charge of purchasing our new car (every three years, like clockwork). But, he passed away in January of last year, and my son asked me a few weeks ago if I had purchasing our new car (every three years, like clockwork). But, he passed away in January of last year, and my son asked me a few weeks ago if I had plans to purchase a new car, as his Dad had done, (we were at the three year mark). I hadn't thought about it, and more out of respect for my husband's tradition than out of need, I decided to purchase a new Mercedes. But, where would I go? My friend Irma suggested I go to Mercedes Benz of Encino...she liked the people there, and they'd always been helpful to her. So last week, off I went! I was a little nervous, I'll tell you! My nerves were soothed when I met a nice young lady, Gail Cooper, who gently led me through the buying process. I received an excellent price, and now I am the proud owner of a beautiful new sedan. Thank you Gail! (And, thank you son for helping me send this note!) More

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My husband and I were referred to the mercedes benz of My husband and I were referred to the mercedes benz of Encino. We live in Arcadia, Ca and we do have a dealer near us. Our friend that referred us s My husband and I were referred to the mercedes benz of Encino. We live in Arcadia, Ca and we do have a dealer near us. Our friend that referred us spoke highly of Mercedes Benz of Encino and told us to ask for Gail Cooper. Our experenice with her was wonderful. She is a very pleasant saleperson,not pushy,and very honest. She knew a lot about all the Mercedes models. We will be purchasing a new Mercedes when the 2012 models come out. We also will refer people to Gail Cooper. She is a plus for this dealship. Her professionalism is enhanced by her cheerful and friendly demeanor. More

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Gail, made the whole transaction really simple. Very polite, answered all of my questions and never pressured me. It was a joy buying my GL350 from her. I can tell you its nice to deal with a saleslady polite, answered all of my questions and never pressured me. It was a joy buying my GL350 from her. I can tell you its nice to deal with a saleslady who listens to you and most of all makes sure you happy! Thanks again! We love everything! More

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