Gaetano Pagliano
Gaetano Pagliano at Hartford Toyota
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Gaetano Pagliano

Sales Consultant

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
367 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

Specialties & Trainings

TRUCKS

4.6

367 Reviews

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367 Reviews of Gaetano Pagliano

May 28, 2024

Dealership Rating
Employee Rating

Jenn and the Toyota team went above and beyond to provide us with the best buying service. It began with Jenn's assistance to lift our security freeze that allowed the option to view our credit report sco More

by 1942john.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 14, 2024

Dealership Rating
Employee Rating

I was treated courteously and professionally. If they’re unable to get a part, they tell me honestly what the situation is. I will return to this location repeatedly because I trust them and I’m More

by nar_easter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard McAllister, Jr., Mike Wells, Nuno Miranda , Autumn Henry-Melendez, Moesha Garcia

May 15, 2024

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

April 25, 2024

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Employee Rating

Kaleb has been a great help. He is personable and attentive. The dealership can do a better job of time management and not make clients wait too long. The facility is clean and n More

by junharry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Root, Kaleb Desvignes

Apr 26, 2024

Hartford Toyota responded

It's fantastic to hear that Kaleb provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

April 13, 2024

Dealership Rating
Employee Rating

Jennifer Glidewell at Hartford Toyota has treated my family very well and has made the car buying experience a pleasurable one. She is kind, thoughtful, and happy to help customers get exactly what they More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Glidewell

Apr 13, 2024

Hartford Toyota responded

Brian, we are so glad that Jennifer had the opportunity to work with you and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at Hartford Toyota

April 10, 2024

Dealership Rating
Employee Rating

Respectful, attentive, dedicated, focused on solutions, knowledgeable, responsible, efficient, reliable, reachable, good communication skills and bilingual team. More

by yortizcolon2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

March 13, 2024

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Employee Rating

I went for a trade and purchase a new CAMRY couple weeks ago, it was the most regrettable decision that I’ve ever made in my life by going to that Toyota dealership. After I purchased the car , asking for m More

by lasilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 16, 2024

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

February 03, 2024

Dealership Rating
Employee Rating

Omar was great. Very professional and accommodating. I appreciated all his help and non aggressive sales tactic. Very friendly and knowledgeable, great service! More

by Toddbrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Hartford Toyota responded

Thank you, Todd, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

January 31, 2024

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Employee Rating

Wonderful team True pleasure and wondetful experience to work with such a fine group of idnvidiuals More

by t-emery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Hartford Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at Hartford Toyota

January 16, 2024

Dealership Rating
Employee Rating

Jen was a pleasure to work with and so helpful when I bought my 2024 RAV4 Hybrid. She was patient and took her time answering all my questions. Could not have asked for a better sales consultant. More

by DT
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Glidewell

Jan 16, 2024

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Jennifer was able to assist you with your new purchase and that you had such a positive experience. We look forward to working with you again! The Team at Hartford Toyota

January 14, 2024

Dealership Rating
Employee Rating

Didn't get the customer service l wanted It was more about selling the than satisfying me More

by salenko14
Recommend Dealer
No

Other Employees Tagged: Gaetano Pagliano

Jan 17, 2024

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

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