Gabriel Castanon

Patient, understanding and they wanted to make sure I got the best deal. Great customer service, Kevin was extremely helpful as well. Overall extremely happy. the best deal. Great customer service, Kevin was extremely helpful as well. Overall extremely happy. More

by ELIANA_ESCALANTE Verified Customer Verified Customer

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My experience with Bravo Dodge Chrysler Jeep in Alhambra was extremely disturbing and disappointing. The dealership advertises vehicles with major discounts that appear very attractive online, but once y was extremely disturbing and disappointing. The dealership advertises vehicles with major discounts that appear very attractive online, but once you contact them or visit in person, the pricing changes dramatically. The advertised discounts do not reflect the real numbers customers are presented with. It feels intentionally misleading. This is not just frustrating — it wastes people’s time and creates false expectations. Customers drive long distances believing they are getting one price, only to be confronted with completely different terms and added conditions. Advertising should be clear, transparent, and honest. What I experienced felt like deceptive marketing designed to bring customers through the door under one impression and then switch the reality once they are engaged. Consumers deserve straightforward pricing, not games. I strongly advise anyone considering this dealership to demand a full written breakdown of the out-the-door price before stepping foot inside. Practices like this should be reviewed by the appropriate consumer protection authorities in California to ensure the public is not being misled. More

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