Gabriel Barry
Gabriel Barry at Naples Acura

Gabriel Barry

Technician

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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4.2
20 Reviews
4.2

20 Reviews

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20 Reviews of Gabriel Barry

June 04, 2025

Dealership Rating
Employee Rating

Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was More

by Jetemy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Naples Acura responded

Grace, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. After reviewing the situation, it’s clear that a mistake was made regarding your vehicle’s mileage, which led to inappropriate service recommendations. This was an honest error on our technician’s part, but we completely understand how this affected your trust and perception of our dealership. The photo of the cabin filter you received was in fact from your vehicle, and I was able to pull up the video footage from our shop which confirms this. I can understand under the circumstances why you would question the information we originally sent. We never intend to upsell unnecessary services, and we are sorry that our recommendations came across that way. Your vehicle’s actual condition and maintenance schedule should always guide our advice, and in this case, we missed the mark. We would appreciate the opportunity to make this right and hope you give us the opportunity to do so. Please feel free to reach out with any additional questions or concerns. Ross Levy General Manager, Naples Acura rlevy@naplesacura.com 239.263.5701

March 01, 2025

Dealership Rating
Employee Rating

When we initially arrived another member of the sales team started to help us, but he had an upcoming appointment so he had Norm help us. They were both great to deal with - Norm took his time explaining More

by condmedic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Norm is amazing to work with. He is very knowledgeable and enjoys sharing his knowledge with his customers. Enjoy your beautiful and sporty new MDX!

February 01, 2025

Dealership Rating
Employee Rating

Joe is the best sales associate at any dealership that I’ve ever worked with. He was most helpful with securing insurance and getting the tags for the vehicle. His knowledge of the Acura brand and this pa More

by ernie.grindstaff2246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Moskow, Larry Surman , Joe Eisenberg

Feb 03, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Joe is amazing and we are thrilled that you had the opportunity to work with him. he is very knowledgeable and more then willing to share his knowledge with his customers. Enjoy your new Acura!

September 21, 2023

Dealership Rating
Employee Rating

Great experience, the staff was amazing. Everyone i personally came in contact with was a professional. Thank you Acura . And special thank u to Ross More

by samgiaimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meador, Leo Medina, Ross Levy , Victor Lopez, Marianne Sullivan

Sep 25, 2023

Naples Acura responded

Thank you for your purchase and for your review! We are very proud of our team at Naples Acura and we are happy that you had the opportunity to meet many of them. Enjoy your new Acura!

Sep 25, 2023

samgiaimo responded

Again thank you all

July 28, 2023

Dealership Rating
Employee Rating

The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap More

by gstuhld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Medina, Larry Surman, Kenny Mondzeleuski, Ross Levy , Francesca Fortin, Scott Foster, Victor Lopez, Marianne Sullivan

Jul 31, 2023

Naples Acura responded

Thank you for your purchase and for your accolades! Francesca is a true professional. She listens to her customers and tries her hardest to deliver both the car and the experience. Enjoy your new Acura!

July 06, 2023

Dealership Rating

Norman and Fran were both very responsive and the car purchasing process was a breeze with Naples Acura. More

by Sunshine13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston , Francesca Fortin, Scott Foster, Marianne Sullivan

Jul 06, 2023

Naples Acura responded

Thank you for your purchase and for your feedback!. Norm and Fran are amazing and awesome to work with. They both know the process and know how to guide their customers through. Enjoy your new wheels!

March 09, 2023

Dealership Rating
Employee Rating

Ross Levy, Sparky Meador and Marianne Sullivan were a dream to deal with. They took amazing care of us. The process was streamlined and the purchase was painless. More

by SteveSheltonJr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meador, Leo Medina, Kenny Mondzeleuski, Ross Levy , Marianne Sullivan, Brian Massoll, Tony Canglin

Mar 10, 2023

Naples Acura responded

Thank you Steve for your purchase and your call outs! Ross, Sparky and Marianne are amazing to work with. They know the process and how to assist their customers to make it as seamless as possible. We are very fortunate to have them on our team. Enjoy your new Acura!

November 07, 2022

Dealership Rating
Employee Rating

Francesca was an amazing professional to work with as were the entire staff at Naples Acura. They helped us get the exact car, color and options we wanted and at a fair price. We're so happy that we'll More

by GTO90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Medina, Larry Surman, Kenny Mondzeleuski, Ross Levy , Francesca Fortin, Scott Foster

Nov 08, 2022

Naples Acura responded

Thank you for your review and for your purchase!. Francesca is a true professional and we are very happy that she is part of the Naples Acura team. She knows how to deliver both the car and the experience to her customers. Enjoy your new wheels!

October 02, 2022

Dealership Rating
Employee Rating

As always, my experience with Naples Acura was 5 STAR! Over the years I have purchased several new vehicles from Naples Acura due to the excellent service and top quality vehicles! My salesman Norman Jo More

by kayakerdebbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Ross Levy , Marianne Sullivan

Oct 03, 2022

Naples Acura responded

Thank you for your review and for purchasing your new Acura from Naples Acura!. Norman is awesome and a true professional. He tries his hardest to deliver both the car and the experience.

November 23, 2021

Dealership Rating
Employee Rating

my whole family and I love acura!! this is the 4th lease we have gotten from them and we am always satisfied customers!! michael and ross are wonderful, knowledgeable and friendly while also being professio More

by hannahtoepf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Meador, Ross Levy , Marianne Sullivan

Nov 29, 2021

Naples Acura responded

First of all, thank you so much for your continued loyalty. We're so pleased you have chosen us so many times, and we're excited to keep the trend going. It's been our pleasure. Enjoy the newest addition to your drive, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

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