Gabe Estrada | Page 2

Vallejo Hyundai responded

Thank you for the kind review. I’m happy to hear our Vallejo Hyundai service team took good care of you and made you feel safe and valued. We appreciate your business and look forward to seeing you again. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for your wonderful feedback. We’re thrilled to hear everything went great and that Gabe provided an excellent and accommodating experience. Delivering a smooth, welcoming process is what we strive for, and your recommendation means a great deal to us. We appreciate your support and look forward to helping you again at Vallejo Hyundai. Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you for the honest feedback, rodven. We’re glad to hear the process was smooth overall and that you were able to get the deal you wanted—that’s always the goal. I do want to acknowledge the wait time in finance. Being understaffed is not the experience we want to deliver, and we’re actively working on improving our staffing and process flow so customers can move through that final step more efficiently. We appreciate your patience and your business. Enjoy your new vehicle, and thank you again for choosing Vallejo Hyundai. Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you for your feedback, Deja. We’re glad to hear your experience was pleasant and that our team delivered great customer service with a fast, efficient process. That’s exactly the kind of smooth, hassle-free experience we aim to provide every customer at Vallejo Hyundai. We truly appreciate your recommendation and your trust in our dealership. We look forward to assisting you again with any future vehicle purchases or service needs. Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you, Krisso, for your kind words and for taking the time to share your experience! We’re glad to hear that even with the change in plans, Gabe Estrada stepped in and provided a great experience, walking you through everything and making the process smooth. That level of teamwork and flexibility is exactly what we strive for. We also appreciate you recognizing Sandra Meneses—she’s a key part of our team, and we’re happy everything still came together for you. Thank you again for your business, and we hope you enjoy your new vehicle. We look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Thomas, for your great feedback! We’re glad to hear your Hyundai Ioniq 5 purchase was a positive and straightforward experience, and that the trade-in process was simple and seamless. That’s exactly what we aim to deliver—an easy, transparent process from start to finish. We appreciate your business and welcome you to the Vallejo Hyundai family. Enjoy your new Ioniq 5, and we look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Davida, for sharing your experience—we truly appreciate it! We’re glad to hear that Gabe and Sandra worked with your schedule and made the process convenient and efficient. From setting the appointment to addressing your concerns and completing the paperwork smoothly, it’s great to know everything came together seamlessly. Thank you for your trust and for choosing Vallejo Hyundai. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for your honest feedback, Stephen. We’re glad to hear you appreciated the straightforward process and transparent pricing—that’s exactly the experience we aim to provide at Vallejo Hyundai. We also want to acknowledge your wait time during the finance portion. A two-hour delay is not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback helps us identify opportunities to improve efficiency and better respect our customers’ time. Thank you again for choosing us, and we hope to deliver an even smoother experience on your next visit. — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Hi Crystal, Thank you so much for the 5-star review and for sharing your experience! I’m thrilled to hear that Gabe and Kylan took great care of you. Creating a professional, organized, and pressure-free environment is exactly what we strive for, so it means a lot to hear that you felt the process was straightforward with no games or “bait and switch.” That’s how it should be. We’re proud of the way Gabe guides his customers and how Kylan keeps the finance process efficient and transparent. Most importantly, I’m glad you left as a happy customer — that’s always the goal. If you ever need anything at all, whether it’s service, questions about your vehicle, or sending friends and family our way, we’re here for you. Thank you again for choosing Vallejo Hyundai. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Angela! We’re happy to hear Gabe provided such a great experience. His knowledge and dedication to taking care of our guests is exactly what we strive for, and it’s great to know you felt welcomed by the entire team. We truly appreciate your recommendation and look forward to helping you again in the future! Aiman Saleh General Manager Vallejo Hyundai