Gabby Lopez

The service performed on my 2019 Highlander was excellent. Everybody at dealership was very professional. excellent. Everybody at dealership was very professional. More

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At this time my service was faster , always the person who take care of my car for services, she recommend what needs my car , thank yoy who take care of my car for services, she recommend what needs my car , thank yoy More

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Gabby assisted me and told me she would give me a call once my car was ready. She even confirmed my phone number. During that time, I was falling asleep in the lounge after coming out of a 12 hour shift a once my car was ready. She even confirmed my phone number. During that time, I was falling asleep in the lounge after coming out of a 12 hour shift and I had been awake for 21 hours at that point. However, I had my phone on so I could hear the phone ring because they said they would call me. No call, 2.5 hours pass and I go to Gabby at the desk. I say l've been waiting for 2.5 hours and she seems to almost cut me off, asking for my last name. It appears that my car has been ready as they pull it up. I'm upset that there was no phone call as promised, as I could have gone back home earlier to catch up on the sleep that I needed. I will not be returning to this location for future services. More

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The staff was very courteous and professional . Superb experience , would definitely recommend it to other people Superb experience , would definitely recommend it to other people More

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Not very good communication. Was told it was a 2 hour wait with an appointment. After the two hours past I checked on my status of my vehicle and was told it would be done in 5 Was told it was a 2 hour wait with an appointment. After the two hours past I checked on my status of my vehicle and was told it would be done in 5 minutes. And the person who checked me in looked bothered and said well we do have 150 cars ahead of you. I didn’t know that first come first serve come before appointments. Not very good time management More

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GABY WAS SO NICE. SHE MADE SURE MY VEHICLE GETS THE PROBLEM FIXED WITH THE AC. THANK YOU VERY MUCH. SHE MADE SURE MY VEHICLE GETS THE PROBLEM FIXED WITH THE AC. THANK YOU VERY MUCH. More

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Service manager today was good. I was a customer here since 2000 but now they are more of my dealer of last resort. Okay for simple service like oil changes, but I don't trust them I was a customer here since 2000 but now they are more of my dealer of last resort. Okay for simple service like oil changes, but I don't trust them for much more. Sales department a disappointment 2 of last three times. More

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Gabby is always so happy to help with all my cars needs. Always the best service when I take my car to her! Always the best service when I take my car to her! More

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The service and the way they talk to you is honestly a great way to speak to a customer they are all extremely helpful knowledgeable and respectful they deserve more because they are extremely experienced great way to speak to a customer they are all extremely helpful knowledgeable and respectful they deserve more because they are extremely experienced and essential More

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Great service very professional and on time and gave me a free ride to and from home free ride to and from home More

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