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Gabbriele Urbaniak

Overview Reviews (10) Inventory (341)

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Gabbriele Urbaniak

Garber Subaru

740 Ridge Road
Webster, NY 14580

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4.2

10 Reviews

Overview Reviews (10) Inventory (341)

4.2

10 Reviews

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10 Reviews of Gabbriele Urbaniak

November 14, 2025

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I paid 150. 00 for a new sensor 2 months ago and it had never turned off the light. I have called Jack and Ashly it is still not fixed. Sent back this week sti 00 for a new sensor 2 months ago and it had never turned off the light. I have called Jack and Ashly it is still not fixed. Sent back this week still didn’t fix it. I am in the market for a new car and I am probably going to go to another dealer . Omaha’s waited over 2 hours for an oil change. Service is really going down hill More

by JULIESEYMOUR595

Verified Customer

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Nov 14, 2025 -

Garber Subaru responded

Thank you for sharing your feedback. We’re very sorry to hear about the ongoing issue with your sensor and the delays you experienced during your recent visit. We’d appreciate the opportunity to look into this further and make things right—please reach out to us directly so we can review your repair and help resolve the concern.

November 11, 2025

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As I was driving home my low pressure tire light came on. I would have thought you would have checked the pressure in my tires when you rotated them. Plus my radio was messed up as well as my heat was turne I would have thought you would have checked the pressure in my tires when you rotated them. Plus my radio was messed up as well as my heat was turned off. Considering having my future service done at Van Bortle. More

by KWOODLOCK

Verified Customer

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Recommend Dealer

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Nov 12, 2025 -

Garber Subaru responded

Thank you for bringing this to our attention. We’re sorry to hear about the issues you experienced after your service visit and understand your frustration. We’d like to take a closer look—please reach out to us directly so we can make this right for you.

October 18, 2025

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Respectful, professional, and pleasant. Visit was quick. This was a relaxing visit and I would use their services again. Visit was quick. This was a relaxing visit and I would use their services again. More

by JEANNEH0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 20, 2025 -

Garber Subaru responded

Thank you for the wonderful feedback! We’re so glad your visit was quick, relaxing, and handled with the respect and professionalism you deserve.

October 11, 2025

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Great communication! Clean, honest and friendly. Honest up front price with no hidden cost. Enjoyable Clean, honest and friendly. Honest up front price with no hidden cost. Enjoyable More

by ADAMINTHEARCHITECTURE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary Neiman

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Oct 13, 2025 -

Garber Subaru responded

Thank you for sharing your experience! We’re so glad to hear you enjoyed the friendly service. It’s wonderful to know you appreciated our honest pricing, and we look forward to welcoming you back in the future.

September 30, 2025

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Employee Rating

Salesman Eddie was up front and honest. I feel I got a good deal. Nice car. I am happy with my purchase I feel I got a good deal. Nice car. I am happy with my purchase More

by SCAMMILL

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2025 -

Garber Subaru responded

We are glad to hear Eddie provided you with an honest and straightforward experience. It is wonderful to know you feel good about your deal and are enjoying your new car.

September 23, 2025

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I was greeted with professionalism and courtesy. Clear direction was given to me. I was given a loaner car and walked to the car. Clear direction was given to me. I was given a loaner car and walked to the car. More

by POSELLA77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Mary Neiman, Dan

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Sep 23, 2025 -

Garber Subaru responded

Thank you for your feedback! We’re glad our team provided professional, courteous service and clear direction. It’s great to hear the loaner car and assistance made your visit convenient.

September 14, 2025

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Good service. Employees helpful. Service done in a timely manor. Price for service was fair. Employees helpful. Service done in a timely manor. Price for service was fair. More

by MEGTHERK

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary Neiman

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Sep 16, 2025 -

Garber Subaru responded

Thank you for your feedback! We’re glad our team was helpful, your service was completed in a timely manner, and you had a positive experience overall. We appreciate your kind words!

September 11, 2025

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Employee Rating

Very friendly staff. Overall a great experience and didn't feel pressured! Will return for service. Overall a great experience and didn't feel pressured! Will return for service. More

by nkipp4447

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Killian, Dean Wallace

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Sep 16, 2025 -

Garber Subaru responded

Thank you for your feedback! We’re glad our team could provide a friendly and professional experience. We appreciate you taking the time to share your thoughts.

September 09, 2025

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Employee Rating

The folks at Garber Subaru are always friendly! Jack MacDonald was informative and very polite! Jack MacDonald was informative and very polite! More

by BARBARA_EDELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary Neiman, Jack MacDonald

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Sep 10, 2025 -

Garber Subaru responded

Barbara, thank you for your kind words! We’re glad Jack and our team made your experience informative and enjoyable. We appreciate your feedback!

August 27, 2025

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Employee Rating

We are very pleased with our Suburu! We bought it used and our salesman was very helpful and knowledgeable. When a problem with the power steering developed the service department was fa We bought it used and our salesman was very helpful and knowledgeable. When a problem with the power steering developed the service department was fantastically helpful and courteous. We would definitely buy from Garber Suburu again! More

by JANICE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary Neiman

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Aug 28, 2025 -

Garber Subaru responded

Thank you so much for your kind words! We’re so glad to hear that your experience with both our sales and service teams was positive. It’s great to know that we could help you with the power steering issue and ensure you’re satisfied with your Subaru. We truly appreciate your trust in us and look forward to serving you again in the future!

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