GM Reputation
GM Reputation at Perrysburg Auto Mall
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GM Reputation

GM Reputation

Perrysburg Auto Mall

26875 N. Dixie Highway
Perrysburg, OH 43551

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4.4
28 Reviews
4.4

28 Reviews

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28 Reviews of GM Reputation

January 14, 2025

Dealership Rating
Employee Rating

My service advisor was excellent, I cannot remember her name but she was very kind and courteous. More

by mark.yuran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

Dealership Rating
Employee Rating

Pleasant service and prompt timing that they conveyed . Cashier showed me how to apply my GM point to lower my cost More

by chapman.dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Dealership Rating
Employee Rating

The mechanics pay Attention to detail and are very professional. Jessica from service is friendly, knowledgeable and great with communication. More

by RaulA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica from service

Dec 13, 2024

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2024

Dealership Rating
Employee Rating

Very happy with the service at Perrysburg Automall. The cashier was especially helpful by showing me how to access my GM point’s balance. Online scheduling was easy, the waiting room was clean and invi More

by Busymom
Workmanship
Service Time
Recommend Dealer
Yes
Dec 05, 2024

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

Dealership Rating
Employee Rating

Very pleasant people to work with. Went the extra mile to help us. Very knowledgeable. More

by chris09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Ovens

Nov 19, 2024

Perrysburg Auto Mall responded

Chris, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Dealership Rating
Employee Rating

The customer service is excellent. Very transparent, fast service and excellent attention to detail along with welcoming atmosphere. More

by tawilson963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Dealership Rating
Employee Rating

Because of previous experiences with Perrysburg Auto Mall, I didn't expect much. They surprised me with excellent service and fast turnaround. Thank you very much! More

by wn.chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Perrysburg Auto Mall responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Dealership Rating
Employee Rating

They have always done great work on my vehicle. The truck is always good to go when promised. More

by Bill Garber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Perrysburg Auto Mall responded

Bill, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 01, 2024

Dealership Rating
Employee Rating

Neat and clean and got my vehicle running and kept me informed. I think General Motors should investigate the possibility that a leaking valve cover is something that is so unusual it should not have More

by WHOZYRDADDY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deborah Poggemeyer Five stars

Oct 06, 2024

Perrysburg Auto Mall responded

Thank you for taking the time to leave us your honest feedback. Please reach out to us at (419) 874-4331 when you can so we can address this situation directly. Thank you and have a great day.

September 13, 2024

Dealership Rating
Employee Rating

They try to upsell you things. However, the service was done in a decent amount of time. More

by Human 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Car service department

Sep 14, 2024

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. Please contact us at (419) 874-4331 when you have an opportunity, and we will be more than happy to try and turn your experience around.

1

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