Friendemic Reputation
Friendemic Reputation at CardinaleWay Mazda Peoria

Friendemic Reputation

Reputation Managment

CardinaleWay Mazda Peoria

8424 W Bell Road
Peoria, AZ 85382

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4.3
25 Reviews
4.3

25 Reviews

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25 Reviews of Friendemic Reputation

July 05, 2026

Dealership Rating
Employee Rating

I purchased my CX-9 at this dealer. The service department has been friendly and professional for every service needed. They try their best to apply as many discounts and coupons as pos More

by erin_leclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Purchased from Lynn (no longer employed there)

Jul 05, 2026

CardinaleWay Mazda Peoria responded

We’re delighted that each service visit was friendly and professional. It’s great the team could apply every available discount and arrange a loaner while your Mazda was in the shop. Thank you for recommending us for both purchasing and servicing your vehicle. Brian Hall, GM

July 02, 2026

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Great service! Friendly Keeps you informed via texts and videos. Very thorough. I highly recommend! More

by lorivraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve in service department

Jul 02, 2026

CardinaleWay Mazda Peoria responded

Thank you for highlighting our thorough and friendly service for your Mazda. We’re glad that texts and videos kept you informed throughout your visit. We appreciate your strong recommendation and your feedback on Friendemic. Brian Hall, GM

July 02, 2026

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Employee Rating

GREAT service, salesman vary friendly and knowledgeable, salesman explained and was vary helpful, was patience. More

by yvonnechee
Recommend Dealer
Yes

Other Employees Tagged: Quincy Gore

Jul 02, 2026

CardinaleWay Mazda Peoria responded

Thank you for sharing your experience. We’re thrilled our team provided friendly, knowledgeable, and patient support during your Ram 2500 service. We look forward to assisting you again. Brian Hall, GM

June 27, 2026

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Employee Rating

Stan is great friendly and helpful I would highly recommend Mazda Peoria thank you for the service More

by RANDY284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan

Jun 27, 2026

CardinaleWay Mazda Peoria responded

Thank you for recommending us. We’re glad our team was friendly and helpful when servicing your Mazda CX-30 and appreciate you choosing us. Friendemic Brian Hall, GM

June 25, 2026

Dealership Rating
Employee Rating

I had an amazing experience at this dealership! Quincy and Richard were both a pleasure to work with and they both went above and beyond to make me happy. I left very satisfied and confident in my More

by BFOX0504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quincy Gore

Jun 25, 2026

CardinaleWay Mazda Peoria responded

Thank you for sharing your positive experience at CardinaleWay Mazda Peoria. We're glad our team could assist you well. We appreciate your recommendation.

June 19, 2026

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Employee Rating

Horrible service from the sales department. Lied to my face multiple times. All sales managers have been lying to me, making up excuses. I should have known from the first red flag that they we More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luke Delmont , Kevin, Gabe, nate,

Jun 25, 2026

CardinaleWay Mazda Peoria responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Customer Care Support Team, 623-250-4262

May 23, 2026

Dealership Rating
Employee Rating

Buying a car here was a very smooth and easy experience. Austin was my salesman was very personable and I would recommend him to anybody. I also worked with Richard, who is very helpful. My daughter bought More

by Imduuuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin

May 23, 2026

CardinaleWay Mazda Peoria responded

We’re delighted to hear you found the purchase of your used Mazda CX-5 smooth and easy. Our sales and support staff are glad to have provided personable and helpful service. Thank you for recommending us alongside your daughter. Brian Hall, GM

May 01, 2026

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Employee Rating

They get you in the door with huge discounts advertised, but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the sam More

by CardinaleWay is Dishonest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 05, 2026

CardinaleWay Mazda Peoria responded

Hi and thank you for sharing with us, however not completely sure you have the correct dealership because we would NOT ever offer to lower because of COSTCO, that is a partnership we require a process for so that is not acceptable. In addition, we do not require dealer adds knowing this is also improper, we do offer items - the only required item is the window tint which is already on the vehicles. The problem in this review is our Sales team knows to not do either of these items. Our dealership managers also could not offer to negotiate this way knowing its improper. We are sorry to read about your experience and our General Sales Mgr is always available to speak with anyone wanting to talk directly as we truly care for each customer / buyers. We always offer to meet with anyone who purchases from us to see if there is something we can come up with to assist as quickly as possible. Please look at the dealership address and confirm you did purchase at 8424 W. Bell Rd, and if so please do call to speak with our Customer Support team. Kindly. Customer Care Support Team, 623-250-4262 Again thank you for your response and I assure you no is trying to upset you. I don't know you or have any way to reach you other then to respond responsibly and professionally. Very respectfully. - Customer Care Support Team, 623-250-4262

May 05, 2026

CardinaleWay is Dishonest responded

It was most certainly your dealership, I remember it well. The sales manager Kevin was the one who told me he couldn't remove a single dollar off the dealer add ons after Caleb made it seem like a possibility. While I was waiting two hours for finance, I heard another salesperson explaining to a couple how they couldn't remove the dealer add ons. Even the General Manager himself advised that they couldn't remove the dealer add ons, because that's what allowed them to advertise such a low price to get people in the door. The General Manager was also the one who provided the discount via Costco, despite me not having a Costco membership. Everything about my experience was improper. I only went through with the purchase because you had the color I wanted. Your response is full of lies. There are plenty of Google reviews for your dealership that explain the same deceptive practice. Don't gaslight me.

March 31, 2026

Dealership Rating
Employee Rating

Efficient, knowledgeable, prompt service clean facility. Comfortable waiting area. I will use your dealership again thank you More

by rodscrivener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

CardinaleWay Mazda Peoria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria. CardinaleWay Mazda Peoria Mgmt Team

March 29, 2026

Dealership Rating
Employee Rating

Don’t ever use this dealership, they have no integrity and lie always. Had an appointment for a vehicle that they sold the day before. Instead of calling and letting me know they still wanted me to come i More

by Blackwell436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Damian Garcia, CJ Tewksbury

Mar 29, 2026

CardinaleWay Mazda Peoria responded

Hi Martinez, Thank you for your recent feedback here at CardinaleWay Mazda At Peoria. We strive to provide an exceptional experience for all our customers. I’m very sorry to hear you were unhappy. Please know that your feedback is important to us and will be used to improve the customer experience at our store. Sincerely, Customer Care Support 623-889-5950

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