Freeland Auto

Don't TAke your Dodge Journey to them, if you have a problem, and are a woman who doesn't have a man with you. I paid $655 for my car to get fixed which included a diagnostic for $185 and they said they problem, and are a woman who doesn't have a man with you. I paid $655 for my car to get fixed which included a diagnostic for $185 and they said they still didn't know what was wrong with my car. It broke down a week later. They wanted me to come back and pay $600 more dollars from only god know where. They target women or single mothers i cant figure out which one. The communication was great they lied the entire time. Very good at deception. Masters of it actually More

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This dealership ruined our transmission and has not shown an ounce of accountability or regret. Cocky attitude from the service manager who refused to help. I’m not trying to swindle you, I want you to make an ounce of accountability or regret. Cocky attitude from the service manager who refused to help. I’m not trying to swindle you, I want you to make it right. We’ve had a couple less than good experiences here, but this is the straw. Will not be back ever and cannot express how much I do not recommend dealing with this place in any capacity. More

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Changed price $10000. 00 from internet price, I have buyers order,, low down dirty rotten scoundrels! Starts at the top with the owner!! 00 from internet price, I have buyers order,, low down dirty rotten scoundrels! Starts at the top with the owner!! More

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I dont recomend this place is bad they sucks they dont deserve your money waist deserve your money waist More

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Finance department is very deceptive. It is the very concept of stereo typical of “used car salesmanship.” Greedy ripoff artist. Lying, cheating and outright stealing your money. Inflati It is the very concept of stereo typical of “used car salesmanship.” Greedy ripoff artist. Lying, cheating and outright stealing your money. Inflating interest rates and changing lenders even when a pre approved financing is in place. More

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Purchased my 2015 ram 1500 on December 11th, 2020. Immediately was taken back to the service department due to me finding a broken lug stud on the test drive. Was called on December 14th and told the Immediately was taken back to the service department due to me finding a broken lug stud on the test drive. Was called on December 14th and told the truck was ready for pick up. Drove truck till December 17th when the wheel they replaced the lug studs on almost fell off going down the road due to improper torque of the lug nuts. Had truck towed back to their dealership where they first said it was the. drivers side CV axle that was bad, then the passenger, then the whole front differential. Was given a loaner truck to drive while mine was being repaired. During that time of over 4 weeks I had yet to recieve any copys of my contract, or any registration for my truck from where they transferred over my tags from my trade in. Finally after 4 weeks i got my truck back, with a note that theres now a vibration in the truck over 65 cause the holes in the wheels where the lug nuts go are oval shaped and they cant center them properly. (but was assured this was safe to drive on). and they will not cover a new wheel. After a couple days of driving i noticed the transmission is slipping so i brought it back cause i have an extended warranty on the truck and the service writer agreed it needed diagnosed. Asked about a loaner and was told they cant offer me one. So after paying close to $30k for a truck paying for it for 2 months, having it in my possession for a total of 12 days, I am now taking it to another dealer, having to pay another $2500 dollars, for wheels and tires, $700 for front struts that are completely blown out, and having to go without it again while another dealership works on the transmission. I was told before purchasing the truck that all used vehicles go thru a multi point inspection before being put on the lot. Either that is a lie or their techs need another training course. Absolutely will not buy another vehicle thru them again More

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Do not buy a car from Freeland. They repeatedly pulled my credit report after I explicitly stated they could not do so. They pulled my credit report from all 3 bureaus & then tried to say it was to get a ris credit report after I explicitly stated they could not do so. They pulled my credit report from all 3 bureaus & then tried to say it was to get a risk assessment 4 days AFTER I already had a loan approved through an outside lender. It’s unfortunate because this was the second car I’ve bought there & always used their service department. No longer. More

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