Fredy Rangel
Fredy Rangel at Russ Darrow Kia of Madison
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Fredy Rangel

salesperson

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

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not yet
rated
20 Reviews

I was raised in Beaver Dam, WI. Currently living in Madison. I have 3 siblings. My hobbies include playing soccer, fishing, and traveling. I am also fluent in Spanish!

Dealership Experience

6 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

20 Reviews

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20 Reviews of Fredy Rangel

April 08, 2024

Dealership Rating
Employee Rating

Dealership was good but the service from Fredy Rangel was exceptional ! We left with the exact vehicle our daughter wanted ! More

by Arthur Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

August 27, 2023

Dealership Rating
Employee Rating

We were welcomed right away and our needs were met exactly. Thank you to all! More

by Macdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

May 11, 2022

Dealership Rating
Employee Rating

Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of More

by bengarber3570
Customer Service
Friendliness
Price
Recommend Dealer
No
May 11, 2022

Russ Darrow Kia of Madison responded

I'm sorry you feel this way Mr. Garber and feel the need to go on multiple websites . We have been in the Madison area for over 40 years and we take pride in our upfront and transparent pricing on all our vehicles with all of them being around OR under market value. We have been trying to get ahold of you as you have never been here in person for a sales or service appointment but we wanted to let you know legally we have to have a price on each vehicle for sale however that is not always the actual sale price of our EV6 as we have computer programs and software that push out a number immediately and we always do our best to provide excellent customer service as we are consistently in the top for Kia Motors , received 3 years in a row Carfax Top Rated Dealer Award AND many other awards associated with our ethical business practices and customer service .

May 11, 2022

Russ Darrow Kia of Madison responded

Sounds good Mr. Garber we wish you the best going forward . We will remove ALL future communications with you and again apologize .

May 11, 2022

bengarber3570 responded

You better check your facts. I have been into your store twice for sales appointments. You wouldn't even allow a test drive of the vehicle that we have been corresponding about. The rest of your comments don't even make sense. $10,000 over MSRP. Wow.

March 09, 2022

Dealership Rating
Employee Rating

I bought a vehicle here and happy with the purchase . Would suggest this dealer for others More

by Sorssv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We appreciate it very much ! Please feel free to reach out to me when you get a moment so I can improved our service going forward and hopefully can earn 5 stars in the future . Drake Lallas 608 275 7700

March 02, 2022

Dealership Rating
Employee Rating

My experience with Freddy Rangel and Alex Lalass was great really good with helping me buy a kia sportage...The best salesman More

by Riosmontesaurora
Recommend Dealer
Yes

Other Employees Tagged: AlexLallas

Mar 02, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

September 25, 2021

Dealership Rating
Employee Rating

Great customer service! Eric was incredibly helpful in finding the exact vehicle I wanted within my price range. More

by jw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2021

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

December 09, 2020

Dealership Rating
Employee Rating

Zack Glynn with Russ Darrow Kia was a fantastic person to work with in purchasing my new car. He was knowledgeable and looks out for his customers the entire step of the way. I will always be working with hi More

by Nechvatal09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zackery Glynn

Dec 09, 2020

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

September 19, 2020

Dealership Rating
Employee Rating

Salesman was excellent, very knowledgeable about the vehicle, extremely friendly, was patient and understood what I was looking for, felt like I got a fair deal on the new vehicle and the one I traded i More

by Horacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 18, 2020

Dealership Rating
Employee Rating

I had a great experience with a knowledgeable salesperson. I was in and out in a couple hours with a brand new car that fit all my needs! More

by Jena
Recommend Dealer
Yes

November 30, 2019

Dealership Rating
Employee Rating

Freddy R. was a well informed salesman and made my first big car purchase a very comfortable process for me. Highly recommend him and everyone at Russ Darrow Kia- Madison. Thank you! More

by Dania G
Recommend Dealer
Yes

Other Employees Tagged: Devon Montgomery

1

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