They are great in person but not as good when you are not
in person
in person
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by Ruari Hatch
Jan 17, 2025 -
Autobahn USA Westborough responded
Ruari, thank you for this high-star rating of Autobahn USA Westborough! We appreciate your feedback and will keep it in mind so we can improve moving forward. Take care!
Freddy at Autobahn provided nothing short of world class
customer service from the moment I arrived for a test drive. When the car I was interested in was sold even before Ingot to drive it Freddy was quick
customer service from the moment I arrived for a test drive. When the car I was interested in was sold even before Ingot to drive it Freddy was quick to provide a solution that far surpassed my expectations! I was so impressed that I returned the same week with a friend. Freddy and the team worked their magic once again and now have 2 customers for life!
Thanks Freddy!
- TC Southcoast, MA
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by Tmisterano
Jan 15, 2025 -
Autobahn USA Westborough responded
We're delighted to hear that Freddy and the team at Autobahn USA Westborough exceeded your expectations with their exceptional service! It's fantastic to know you were so impressed that you brought a friend along, and we're thrilled to have both of you as lifelong customers. Thank you for sharing your experience!
I had a great experience buying my car from Autobahn USA.
Fred was great and very easy to work with!
Fred was great and very easy to work with!
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by Reagan
Jan 15, 2025 -
Autobahn USA Westborough responded
Thanks for choosing Autobahn USA Westborough for your car purchase! See you next time, Reagan. Enjoy the ride.
Promises made promises broken.
I never received what we agreed to and I paid for.
I never received what we agreed to and I paid for.
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by julie
Jan 15, 2025 -
Autobahn USA Westborough responded
Hi Julie, we are sorry to hear you did not have the best experience with us. Here at Autobahn USA Westborough, we strive for the highest-level of customer service and it seems like we may have dropped the ball here. We would love to get a better understanding of what happened, not only for an opportunity to make it right, but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Joe Moussalli at 508-488-5000. Thank you.
We were attended by Frederick, at Autoban in Westborough,
he was extremely professional, attentive and kind, even though I don't speak English he always tried to clarify my doubts and make a fair negotiation
he was extremely professional, attentive and kind, even though I don't speak English he always tried to clarify my doubts and make a fair negotiation for both sides, we will definitely look for him again in our next car purchases, I would also like to thank the finance department, I don't have his name, but he was another incredible person in our purchase of a new vehicle, very kind and professional.
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by Cristiane de Souza
Jan 14, 2025 -
Autobahn USA Westborough responded
Cristiane, thank you for sharing your experience with Frederick and the team at Autobahn USA Westborough! We're delighted to hear that both he and our finance department provided attentive service. We look forward to assisting you again in the future!
Frederick was great helping me buy my new car.
He was not pushy, responded quickly, and easy to work with.
He was not pushy, responded quickly, and easy to work with.
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by Mikeo
Jan 14, 2025 -
Autobahn USA Westborough responded
Mikeo, we're delighted to hear that Frederick made your car-buying experience smooth and enjoyable at Autobahn USA Westborough. Thanks for choosing us!
I had a great experience at Autobahn Dealership!
Freddy made the test drive enjoyable with great conversation, and Towfee worked hard to get me the best deal on my vehicle. They were both informativ
Freddy made the test drive enjoyable with great conversation, and Towfee worked hard to get me the best deal on my vehicle. They were both informative about the financing process and explained how to retrieve the car from MA to NH. I highly recommend their excellent customer service!
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by sandrascarrr
Jan 06, 2025 -
Autobahn USA Westborough responded
Sandra, we're delighted to hear that Freddy and Towfee made your experience at Autobahn USA Westborough so enjoyable! Thank you for recommending our team; we hope you're loving your new vehicle!
Process was simple and easy, freddy was super cool and
very helpful. Would definitely shop again
very helpful. Would definitely shop again
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by Reevescr50
Jan 03, 2025 -
Autobahn USA Westborough responded
Thank you for the high praise for Freddy and the Autobahn USA Westborough team. We hope to work with you again soon!
Freddy is the best!
Give him a raise! A perfect gentleman and very professional and respectful. He treated me very well!
Give him a raise! A perfect gentleman and very professional and respectful. He treated me very well!
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by gotwax21
Jan 02, 2025 -
Autobahn USA Westborough responded
We're delighted to hear that Freddy provided such a professional and respectful experience at Autobahn USA Westborough! Your feedback is greatly appreciated, and we'll be sure to share your kind words with him.
Found the car I wanted quick and then made the buying
process quick! Car got delivered to me 4 days after purchasing so overall a great experience 🙏🏻
process quick! Car got delivered to me 4 days after purchasing so overall a great experience 🙏🏻
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by rwlazzar
Jan 02, 2025 -
Autobahn USA Westborough responded
We're delighted to hear that your car-buying experience was smooth and efficient with us at Autobahn USA Westborough! Enjoy your new ride, and thank you for choosing our team.