Frederick McGrew

We drove all the way from Western Louisiana specifically because of the professionalism we’d heard about and read about, from this particular dealership. They did not let us down. The sales team was excepti because of the professionalism we’d heard about and read about, from this particular dealership. They did not let us down. The sales team was exceptional and answered all our questions, to make sure our needs were taken care of. They had vast inventory, for us to choose from. Their website was very up to date with current inventory. The finance manager was very easy to work with as well as very knowledgable. Many thanks to the entire team at Big Star for exceptional customer service and we will highly recommend them to anyone willing to travel to the Houston area. More

by TPSTXN Verified Customer Verified Customer

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Fast and quick service. They did a wonderful job! Mr. Mcgrew was amazing. Great experience! They did a wonderful job! Mr. Mcgrew was amazing. Great experience! More

by audreydorsey14 Verified Customer Verified Customer

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The entire team at big star Cadillac was amazing. Fred did an amazing job in getting the truck we wanted and his customer service was second to none! Fred did an amazing job in getting the truck we wanted and his customer service was second to none! More

by jonrval_09 Verified Customer Verified Customer

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Fred was great he was super professional and made things seamless. I would recommend him to my family. seamless. I would recommend him to my family. More

by andersonryan100 Verified Customer Verified Customer

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I got to the dealership about an hour before closing time I walked out with a car right after closing time however I requested a backup fob for my 2021 XT5 Cadillac haven't received it yet or any reply for m I walked out with a car right after closing time however I requested a backup fob for my 2021 XT5 Cadillac haven't received it yet or any reply for my request that's about the only negative I have so far otherwise I would give you five stars More

by rb6450 Verified Customer Verified Customer

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The dealership was more than what I was expecting. It’s clean, well organized, the service and its employees are very thorough, thoughtful, helpful, and kind. They made me feel comfortable and welcome It’s clean, well organized, the service and its employees are very thorough, thoughtful, helpful, and kind. They made me feel comfortable and welcomed. I’m a first time buyer so they allowed me to view all my options and help me find the right deal. They also met all my needs and wants. I couldn’t be more thankful for God allowing me to have had joined the Big Star family. Thank you Fred and thank you Deyme. More

by Jaterrion Kiel Verified Customer Verified Customer

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Big Star Cadillac went above and beyond helping me. I was able to trade in my truck and leave the lot in a 2025 Cadillac CT5 and I am beyond grateful. The diligence of this dealership has made me life I was able to trade in my truck and leave the lot in a 2025 Cadillac CT5 and I am beyond grateful. The diligence of this dealership has made me life long Cadillac buyer. Thank you again! More

by mosleyalex14 Verified Customer Verified Customer

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It's my first time to be the dealer. Peoples're nice and gave great custom Peoples're nice and gave great custom More

by rji Verified Customer Verified Customer

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All employees were professionally friendly and very helpful with the service. The environment was clean and exceeded my expectations. helpful with the service. The environment was clean and exceeded my expectations. More

by amluna93 Verified Customer Verified Customer

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I was treated very well. Great customer service! In the last week I’ve been to 3 dealership and these dealership by far was the best Great customer service! In the last week I’ve been to 3 dealership and these dealership by far was the best More

by Kensi1105 Verified Customer Verified Customer

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