Frederick James

Unfortunately, this was the worst experience I've ever had at a dealership. Salesman was already asking me for personal info and didn't even introduce himself. I gave them a firm yes/no offer with a windo had at a dealership. Salesman was already asking me for personal info and didn't even introduce himself. I gave them a firm yes/no offer with a window of what I would pay monthly. Andy the finance guy was chuckling like a weirdo the whole time and they kept pushing me to pay more. Offered me $100 trade for a RAV4 under 200K that had just been inspected with new alternator, brakes, springs and tires less than a year old. That's not a typo. $100. I repeatedly stated that this is my offer, yes or no. They had me sign a library of forms before they would give me a monthly figure and at one point let me sit alone in a cubicle for 45 minutes. When I said I was leaving, they were suddenly available. Different finance guy offered over $100 more per month, and for an additional year. I left because they were not serious people. Hope it goes better for you. More

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Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. experience. We’d definitely come back again for a future purchase. More

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Pretty easy experience. I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but was readvertise a day later. Salesman contacted me and ensured the car was still available so our almost 2 hour drive was worth it. The deal really came down to presentation and what really pushed me to making the purchase was the 12 month warranty. More

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Outstanding customer service from when I called to check availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did not feel pressured at any point along the way. Enjoyable car buying experience! More

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This is our families second purchase from this dealer. Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this de Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this dealer and Fred James. More

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Had a fantastic experience, the process was smooth and easy. I would recommend this dealership for your automotive needs. Everyone is very helpful and friendly. easy. I would recommend this dealership for your automotive needs. Everyone is very helpful and friendly. More

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I had a great buying experience. The staff is very knowledgable and helpful. Highly recommend. The staff is very knowledgable and helpful. Highly recommend. More

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This dealership gave me the best car buying experience I’ve had in years. They provided excellent service, especially their salesman Frederick James. I will never go anywhere else to buy a car! I’ve had in years. They provided excellent service, especially their salesman Frederick James. I will never go anywhere else to buy a car! More

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Ample time to assist with car option selection, color etc. Courteous treatment by salesman, sales manager and general manager etc. Courteous treatment by salesman, sales manager and general manager More

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They have some really nice people here that listen to what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! More

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